Northern Tool + Equipment has been serving customers since 1981 by offering high-quality tools and equipment for professional businesses, contractors, and do-it-yourselfers. The stores are well-maintained, clean, and accessible, with wide aisles, parking at the front, wheelchair ramps, and a retractable tray at the register, making shopping easy for everyone. The product selection is varied, featuring specific brands that are not available at other retailers, and the store layout is organized so customers can find what they need quickly. Prices are competitive, and staff members are helpful and attentive, providing good customer service. Several reviews highlight staff members who go above and beyond, such as assisting with returns and helping customers find the right supplies, demonstrating their care and expertise. Customers appreciate the variety of products, including plants and tools, and note that the store’s environment is friendly and welcoming. Some concerns were raised about membership sign-up and automatic renewal policies, which some find unfair or undesirable. Overall, Northern Tool + Equipment is recognized for its helpful staff, wide product range, and clean, accessible stores, making it a reliable choice for tools, equipment, and repair services.
