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“Great service at Metro by T-Mobile in Grand Prairie! The staff is friendly, knowledgeable, and helped me find the perfect phone plan. Quick and hassle-free experience. Highly recommended.”
“Thank you for You service. You are a very nice person I appreciate your help us to get our new phones. And I will let my friends and family know about this place and send them to this phone company. Thank you ? Alondra”
“Melissa was very helpful when I explained to her last week I lost my phone. She took her time and helped me with the new purchase of a phone. I just turned 70th on this pass week. Thank you so much.”
“Great advice from part of the adviser Benedict Spittler. We managed to solve al my inquiries and helped me picking an internet and brand new phone that fits my needs!! really kind.”
“Amazing service, fixed my phone! Great communication, very humble and nice. Would definitely recommend them! Come check them out they have great deals! Thank you!”
“I dropped my phone in the water. And they fixed it.
They put a new screen and battery. If you need your cellphone fixed! Go to Gwireless! I recommend them highly! Amazing people & service.”
“Great customer service from Dean. I went inside looking to upgrade 5 lines .Dean was able to provide the BEST deal for me. Not exaggerating! Not only that but Dean was able to give me some amazing perks with my plan as well. Dean is an exceptional employee who WILL take care of you!He will get you right. LIBRA TEAM ♎️”
9:30AM - 8PM
515 S Carrier Pkwy Suite 105, Grand Prairie
Mobile Phones
“10 being best/Mr.Luis was a 10,awesome,he knew exactly what he was doing,gave great deal...transfered old to new,spoke Spanish....two happy customers/Thank you Mr Luis your awesome sir,keep up the good work sir”
10AM - 7:30PM
2905 E Arkansas Ln #107, Grand Prairie
Mobile Phones
“All three of them were very helpful. They kept me informed about what was going and how they planned to go about it throughout the process, even though we had a few issues. I am pleased with the service.”
“An outstanding job was done with replacing my son’s iphone screen. Fast, great pricing, and professionalism was top tier! I was very happy with the services provided. Thank you”
“I had an urgent appointment and some other data that was tied to my broken phone. This team was able to get me up and running within 15 minutes! Made my appointment had access to the data that I needed and it was a great day all thanks for the great work!”
“My sales rep (Mario from Lakeview Grand Prairie) was phenomenal! He was everything that’s missing from customer service today - kindness, knowledgeable, affirming, patient, and personable!”
“DES ,THANKS FOR THE GREAT SERVICE, PROBLEM SOLVED I GREATLY APPRECIATE YOUR HELP , THE BAD SITUATION I WAS AFTER DRIVING TO ANOTHER TWO STORES BEFORE YOU ,IT WAS A LIFE SAVING GETTING TO YOUR STORE , THANKS TO YOU AND YOUR TEAM , PROBLEM SOLVED”
“Mike the manager provided excellent customer service experience. Although there may be a brief delay when it comes to customer experience. Your wait time will be well worth it. The employees are friendly and extremely helpful. Overall you will be one satisfied customer!!
Please remember having patience goes a long way!!”
“I was looking to get a new phone for the new year, and the employees that were there helped me in getting it. They were very helpful, informative and kind as well. Really recommend going there ?”
“There was a young man there, best customer service ever! He was completely understanding of my “ situation “ and he was great to chat with! ? Before I left we were both laughing, I’ll go back and recommend for sure!”
“Treat others the way you want to be treated is an understatement. This young lady has no earthly idea the amount of stress I have been under in the past year. Her customer service was beyond superb even while short staff. Thank you Janet C for a wonderful experience you mad this old grinch heart grow 5Xs. May you have a blessed and wonderful year.”
“Person was eager to help behind the counter. He gave me some good advice I know it's good cuz I already tried them out before that and they were not doing me any good. I will definitely give him credit though he did try to help me.”
“I just had a problem with the app paying and immediately got yelled at along with cashier by manager that I was holding the line up then I said I'll be right back then came back was promised by cashier I would get my 5% still off then came back paid with credit card the manager person took all my frozen goods out the cashier never mentioned it paid for all groceries then proceeded to head home with half my order just realized that they reversed shoplifted from my cart without telling me while I was getting another form of payment really rude being on account my 8 year old really wanted waffles but I'm done with them there is Kroger and soon to be HEB I'm done with T...Target......”
“This location is much better than the one on the interstate 20 which is awful the management here is so much better they should fire everybody on that I-20 store”
10AM - 6PM
2210 W Main St Ste D, Grand Prairie
Mobile Phones
“lizzette was very helpful she explained everything i needed to know I'll definitely revisit when my next upgrade is ready Thank you lizzette for geat customer service.”
“We just visited Metro on 3007 South Carrier Pkwy in Grand Prairie because we needed assistance with our phone. Anayeli assisted us while also being able to take care of 3 other customers!! She did such an amazing job! Everyone got the help they needed and she did not miss anything. I strongly recommend this location and especially recommend Anayeli. We are so glad to have gotten her assistance and our phone is now working as expected.”
“Thank you to Jazmin for her prompt and courteous care today. I went into the store because my 2 year old phone was no longer recognizing the SIM card. I wasn’t sure if I needed a new phone or if it was a quick fix. Jazmin was kind and quickly solved the issue. When it’s time for a new phone (not today!), I’ll be back!”
“Irma was a huge help! Made switching over from ATT a breeze i was surprised that for 2 lines and brand new phones i was paying less with Verizon than i was for just my one line with att.”
11AM - 7PM
554 I-20, Grand Prairie
Mobile Phones
“The workers at this Target are always so incredibly helpful! We worked with Team Lead Mei on an issue and she was so kind and accommodating to help us resolve it. Always have a great experience interacting with the staff here!”
“?I leave this review for Ana? She was at the MetroPCS store in Arlington off of Arkansas and Collins before and moved to this new location of course due to her OUTSTANDING Customer Service, me and family followed her. She always greets and give the most beautiful compliments every time! Never fails. Ana always knows her promotions and wants the best for her customers, she tells you the truth!! I can't believe after 3 years I have never left her a review. I love her attitude and how attentive she is! Ana deserves this review and more! Just a beautiful woman and at heart.May God open the gates of Heaven and pour blessings over her and family.Thank you for always put a smile on my face everytime I have walked in the store. Your amazing! Nevermind the profile picture cause I come in looking like I drove with my head out the window??? Much ? ?”
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“I came to Verizon to get assistance on issues I’ve been having for the past 3 months. I’ve called customer service a few times and went into multiple Verizon’s to get both issues resolved and they were either of no help or pointed me in the wrong direction. Just as I was thinking about moving to another carrier I walked into the new Verizon location on Camp Wisdom to try one last attempt to get my issues resolved and Stephen helped me resolve my two issues that same day. I couldn’t believe it! He was very patient, helpful and knowledgeable. I’m so thankful for him and his assistance!”