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“Great atmosphere inside the store. Young lady assisted me was really nice. The amazing part of my experience was the cashier Chas. She was really kind and patient with me as I checked out with Klarna. Her level of customer service was excellent. Thank you coach at Grand Prairie”
“Customer service was everything I needed!!!! We were greeted when we walked in, I always appreciate this acknowledgement. It was a busy Friday evening but the staff were all attentive and available. This is why I shop in store versus online. Two thumbs up to whoever did the schedule and made sure the store was adequately staffed. A+”
“We went in to get a skateboard for my brother and had Trinity helping us. She was so nice and helpful. She did an amazing job putting it together to. My only complaint would be the music in the store was a to loud lol”
“I had a great experience at this GAP Factory branch. I visited on a weekday, and it wasn’t crowded at all, which made everything so much easier. I was able to quickly and easily pick up my online order. The staff was very nice and welcoming, and the store was clean and well-organized. Highly recommend stopping by during the week if you’re looking for a smooth and hassle-free shopping experience!”
“Shopped here 6/13/24. Thank you so much to the gentlemen who assisted me for Father’s Day shopping, Alan. He helped me put together outfits for my dad and husband and I also saved so much money. He was so friendly to me. Thank you so much.”
“I just started shopping here a few months ago, and I'm glad I did. The store is well organized and clean, very easy to find what you're looking for and things you weren't looking for but must have. The prices on somethings are a little expensive for outlet prices, but definitely cheaper than regular price. The employees are helpful and polite.”
“Vanson the assistant manager was very helpful and took his time to help me locate the belt I wanted. After purchasing he even sized the belt for me. His attention to detail and great customer service skills guarantees I will return!”
“Youre salesperson was one of the nicest people I met at the whole mall. Always helpful. Everyone very elegant and presentable, went perfectly with your brand. Managed to get a couple really good deals at your store!”
“Alexis was great best experience I stopped going to the Levi’s store because of the horrible experience i had in Allen with Matt ! His behavior was appalling and just down right rude and disrespectful.i couldn’t believe the way I was treated in Allen I tried to get a corporate number so your company can know how he is treating his customers in front of children as well he degraded me in front of my children and thought it was funny please be aware if his behavior . Alexis at Grand Prairie needs to be a prime example of the for front of your store and representing your company . I purchased 3 pairs of Levi’s and she made me feel valued I was feeling down that day due to image issues going through cancer . You just never know what that customer that walks through that door is going through so please thank her for her great customer service!”
“I like this store, but they need to update their phone number, get more locations, have more than one shipment a month, and stop closing during store hours without updating your websites such as Google. People are driving a good distance to get to your store, only to find out it’s closed. That’s their downfall unfortunately. The customers stating they were told they can only do store credit… it literally says that in the store. Pay attention guys, small shops don’t really allow returns with a full refund the way you paid.”
“Visited this afternoon with my husband to find a suit for a wedding today. Cierra is extremely knowledgeable and extremely helpful. We haven’t suit shipped in a while, so I really appreciate her attention to detail. We will definitely be back! She’s awesome.”
9AM - 9PM
2503 I-20, Grand Prairie
Mens Clothing
“very nice boot barn and staff was helpful especially a girl named mely she was very helpful and nice. Helped me pick out some new clothes i really liked. she is also very pretty.”
“Responding to a gentleman named Dontae R., i work at lucky brand and no male works there. Only women have been working there for about 8 months now. I believe customer got confused and thought a customer was an employee. My coworker did approach this couple and asked if they needed help with anything. I’m sorry about the confusion and I hope you come again and we can assist you better.”
“Great place for higher end items and when they have a jewelry sale it is hard even for my frugal wife to not want something. The sales people are always very kind and attentive without being overbearing.What a great place to shop. Too bad Saks closed the Off 5th store in Frisco otherwise I would be there ALL of the time :) I have bought over a dozen suits from Saks and love their selection and pricing.”
“They have a small section with clearance items in which you can find some amazing deals. Unfortunately, the store is small and runs out of popular medium size shirts.”
10AM - 5PM
2950 I-20 Suite 485, Grand Prairie
Mens Clothing
“Grand Prairie location:
I had an great experience at Polo thanks to Frank, the head of merchandising. He was incredibly knowledgeable, attentive, and went above and beyond to ensure I found exactly what I was looking for. His expertise and professionalism truly made a difference.
Exceptional customer service, l'll definitely be back.”
“Christina was great. She was very welcoming with a great personality. She was also very knowledgeable about the product and helped us pick out 2 pair of jeans. Thanks Christina you ROCK!”
“I stopped by and purchased a pair of shorts, I wanted another pair but they didn't have my size so the manager Arlene went over & beyond to locate my size and had it shipped to my business, excellent customer service-I will definitely be back.”
“Love that all the staff are wearing mask and very helpful. The ladies are so nice and all asked if we needed help. One of them looked like she was the manager and she knew everything, answered all the questions I had about the suit. Informed me about all promotions, will be returning to these young ladies!”
“The sales and check out young lady were awesome! My husband is a picky shopper! Both were patient, helpful and friendly! I'll definitely be back! Thanks everyone!”
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“Rudy, the store manager at this location, made this experience worth the drive! Coming from Fort Worth, we decided to try on some sunglasses on a whim! When I tell you Rudy went above and beyond to not only help us figure out what frames and lenses we liked, he also took the time to explain in detail each one we chose! When people say “it’s the customer service that brings us back”…this Oakley store and specifically Rudy, is the prime example of this! @Oakley Corporate, give this man a raise!
Thank you again for making the experience great!”