Medical Labs in Grand Prairie, TX

“Dr. Reese, Adrian, and Ms. Nef,I am writing to yall to express my sincere gratitude for your invaluable help. Your assistance and attention to detail have truly made a difference in my recent paperwork process.Dr. Reese, I cannot thank you enough for noticing the error in the date on my paperwork and taking the initiative to update it. Your keen eye and quick action have saved me from potential complications and delays. Your dedication to your work and your patients is truly commendable.Adrian, your prompt response and efficient handling of my paperwork has been greatly appreciated. Your professionalism and attention to detail have made the entire process smooth and hassle-free. Thank you for going above and beyond to ensure everything was in order.Ms. Nef, your warm and welcoming demeanor has made every interaction with your office a pleasant experience. Your organization and coordination skills have been crucial in keeping everything on track. Thank you for your patience and understanding throughout this process.I am grateful to have such a dedicated and competent team assisting me. Your efforts have not gone unnoticed and I am truly grateful for all that you have done. Your commitment to providing excellent service is a testament to your professionalism and I am fortunate to have had you on my side.Once again, thank you for everything. I am looking forward to working with you in the future.”

“We came here to get tested for covid and I am so thankful we did. Once we were finished they said they also administer vaccines if we needed one. We already had scheduled at another clinic for the vaccines. We went to the other clinic and while we were sitting in the parking lot they told us the scheduled us incorrectly and only had my husband and I listed not our kids that we already signed out of school to take care of this. I called Dr. Joy and told her what happened. She and her MA told us not to worry and they will make it happen. They saw us short notice and Dr Joy was so kind and gentle with the kids. We are in awe of the love, patience and care Dr Hoy has for her patients. Very grateful for her.”

“It was the best experience I ever had from a clinic or medical facility, the nurse was very pleasant and professional, me and my wife had rapid covid tests done, no wait, the complete process was about 20 min, the minute we drive up to the designated parking spot, we called the number and she came right up, no delay, like I said the best experience and price.I will recommend to all my friends, and will be using their services from now on.”

“After going to Quest Diagnostic for over a decade, I had mixed reactions due to the fact that I am a very hard stick and bruised easily. I seldom get a staff that can get my vein in 1 try. More often, I had to asked for another phlebotomist if the first person had missed it. There were occasions that it’ll take 3 tries and needless to say, my arms were badly bruised. I had some staff get impatient and indifferent when I stopped them after 1 try and request another staff to try. When this happened, I was left in the room and had to wait for 20-30 minutes before someone else showed up with a straight face. In the last year or so, I finally found a lady that was very nice, friendly and compassionate but most of all, she can get my vein quick and easy on the first stick. Her hand was so light and precise that I hardly feel the pinch or the sting of the needle. Her name is Scherelle at the Grand Prairie clinic inside Tum Thum. So now, I only let her attend to me and refused the other staff to draw my blood. Miss Scherelle is a wonderful and outstanding addition to Quest Diagnostics.”

“I am approaching 60 yrs old and today was my first time using VA. I just couldn't be any happier. From labs to seeing my doc it was flawless. Everyone was polite and professional and the facility is clean state of the art. I have high expectations in life , this facility and personnel met and exceeded my expectations , was perfect from start to finish. Thank you for being there.”