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January 2024 by Deedee Lane
Pharmacy need to be retrained IMMEDIATELY. The person working window could not find prescriptions for 2 customers...took 10 mins to find my bag and it hasn't been filled. Pharmacist gave away wrong medication to wrong customer. Yeah shut them down because they didn't want to work.
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January 2024 by Lori Cochran
This store is clean (inside & out), well organized, pleasant store to frequent.
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January 2024 by Drea F.
I should've read these reviews before I decided to get my prescription filled here. I am normally a Walgreens customer but unfortunately my new insurance isn't in network with them so I chose this CVS location. Every single time I called I was on hold for 20+ minutes. My prescription was sent here at 1:35 pm, I called around 6:10pm for an update to be told it would be ready "around" 8:30. 8:30 you can bet it wasn't ready. They never answer the phone and if you do by chance get through, expect to be on hold for 20-30 minutes.
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January 2024 by Roam Contractors
People in the pharmacy tonight are as rude as can be. They must really hate their job. I'm speaking strictly the ones behind the pharmacy counter. I need to find another pharmacy.
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December 2023 by Sylvia F.
Knowledgeable and Caring! The team at this CVS pharmacy is always on the go. It is clear this is an extremely busy store yet they make time for their customers and provide quality 1 on 1 support! I am extremely grateful for their assistance in helping me better understand my prescriptions and/or helping me find the right OTC medications or suggested alternatives/supplements.
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December 2023 by Rey Turner
Scheduled routine flu shot visit. My confirmation was saved under my correct name, which I had the proof of. Somehow it was changed in their system to a similar name with a different date of birth and my address and phone number.First of all, our appointment was set for 6:30 and we were not helped til 6:55.Second of all, when explaining the name issue, the pharmacist was very rude, condescending, and would not stop interrupting me to tell me that wasn’t me, even though it had the same last name and address. I just ended up leaving when he turned around to go talk to someone else for 5 minutes. Disappointed and will be going to Walgreens.
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September 2023 by Arthur
Ugh super rude people here just got off the phone they are not nice after hanging up on me twice I hate CVS so much
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July 2023 by Marquita Travels
The staff just doesn't have a clue. Not sure if it's lack of training but they seem like they're just there for check. Dumber than a box of rocks.
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June 2023 by Jean T.
This pharmacy was the worst experience I have had in regards to my health care. Poor communication, no customer service skills with customers or Doctors offices. I moved all my prescriptions to a different pharmacy. Very unprofessional.
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June 2023 by D Land
Very happy with the service provided. My 5 yr old son needed his medication and I sent over the prescription at 4pm. I went to the Tom Thumb in Duncanville and they only had one employee in the pharmacy. They did not have my medication. I called Grand Prairie cvs on carrier pkwy and the pharmacist was extremely nice and helpful. She had my prescription transferred and filled it within 30 mins. I was very happy and impressed by her. Thank you!
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June 2023 by Jerod Redfoot
Really not much to say here…I’m not sure how the rest of the pharmacy operates, but the drive thru pharmacy operates incredibly slowly. This is the second time I’ve been here and I’ve waited over 40:00 min for my prescription. Only 4 cars were in front of me…that’s just too long.
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May 2023 by Ant B.
I have used the pharmacy twice and both times were horrible experiences over the phone and in person. They don't care about the customer they're dealing with and use an excuse that they need to help other people in line.
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April 2023 by Pang
Trash pharmacy. Rude. Dumb staff. Not helpful. Always short staffed.
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March 2023 by Carlos Carranza
In everything Excellent ??
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February 2023 by Shana Dixon
The supervisor Rachel saved the day with her fast, friendly, professional attitude!!! She went out of her way to help me!! Great asset to CVS!!!! Thank you!!