CVS Health in Grand Prairie is dedicated to making health management easier for the community. Open seven days a week, the store provides a variety of services including prescription refills, COVID-19 and flu tests, vaccinations, and personal care items. Customers can also find snacks, toys for pets, and more. CVS offers the ExtraCare® program for personalized deals and rewards, along with weekly promotions and options for online ordering with free pickup or same-day delivery. The staff is known for their exceptional customer service. One customer praised an employee for going above and beyond to locate a sought-after item just before closing time. Another customer shared a positive experience with the pharmacy, highlighting the pharmacist's willingness to help find coupons, significantly reducing the cost of medication. Overall, CVS in Grand Prairie is recognized for its helpful and committed staff, ensuring that customers feel valued and supported, even during busy times.
No customer service, very rude and unprofessional after I told them I didn't appreciate the pharmacist being rude to me she refused to fill my sons prescription who is very ill. She refused to give me her name and laughed at me.
November 2023
Never had my medicine or kids medicine on time or at all never answers the phone stays on hold for a hour at a time even though there 4 to 5 people inside the pharmacy at a time they just walk around like a bunch of chicken with there heads cut off
October 2023
What good is paying $8 to have your prescriptions delivered because you need them right away if they're going to tell you to just come pick them up.....I have no car.....that's why I chose delivery.....these people are useless
