CVS Pharmacy® in Grand Prairie is dedicated to providing reliable health and wellness services along with excellent customer support. Open seven days a week, the store caters to a variety of needs, including prescription refills, vaccinations, personal care items, and healthy snacks. Customers appreciate the cost-saving opportunities through weekly deals and the ExtraCare® program, which offers personalized deals and rewards. While the pharmacy can get busy, especially during flu season, the staff is consistently described as helpful, professional, and friendly, creating a welcoming atmosphere. Several reviews highlight outstanding customer service, particularly from staff members like Theo, who go above and beyond to assist customers. For example, Theo personally sourced a hard-to-find product for a customer in need, demonstrating exceptional dedication. The day shift supervisor has also received praise for her efforts to ensure that customers receive their orders, even when systems pose challenges. Many customers express a sense of loyalty to CVS due to these positive experiences and friendships formed with staff. Overall, CVS Pharmacy in Grand Prairie is recognized not only for its practical services but also for its commitment to customer care, making it a valued resource in the community.
