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September 2023 by Adam Osity
WARNING!!! Pick another Cricket store! They rarely accept returns. They claim a 7 day return policy. They do not accept returns on phone cases and will use any blemish as an excuse to not honor manufacturer defect. This is a franchise store. If you have issues, you have no recourse through Cricket corporate. Online support will send you back to the store and you are at the store's mercy. Do not buy from Authorized Retail Stores. Authorized Retail Store is code for franchised private owner. They are only interested in income and could care less about customer loyalty. I purchased an Samsung A13 On a Saturday. By Thursday, the fingerprint sensor got hot, stopped working and does not read fingerprints for programming. It is not a recognition issue from a scuffed finger. Friday we go to exchange/return phone and was denied for a cosmetic scratch on the power button.
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September 2023 by Adam O.
WARNING!!! Pick another Cricket store! They rarely accept returns. They claim a 7 day return policy. They do not accept returns on phone cases and will use any blemish as an excuse to not honor manufacturer defect on phones. This is a franchise store. If you have issues, you have no recourse through Cricket corporate. Online support will send you back to the store and you are at the store's mercy. Do not buy from Authorized Retail Stores. Authorized Retail Store is code for franchised private owner. They are only interested in income and could care less about customer loyalty. I purchased an Samsung A13 On a Saturday. By Thursday, the fingerprint sensor got hot, stopped working and does not read fingerprints for programming. It is not a recognition issue from a scuffed finger. Friday we go to exchange/return phone and was denied for a cosmetic scratch on the power button.
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September 2023 by Lonnie Pitts
Nice young lady helped me with my new phone
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September 2023 by Mar
thank you Jennifer glad I came to this location. She helped me set up everything on my phone
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September 2023 by Joe Alex
Jennifer gave me a great deal on 2 phones
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August 2023 by Evette Townsend (Chocolate)
This location has the most Unprofessional staff I have ever met in my life they are very rude and flat out disrespectful they try and get over on ppl I do not recommend anyone to do business with this location keep driving???
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August 2023 by Gavino Ledesma
Jennifer made my purchase easy and gave me a great deal definitely recommend 10/10
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May 2023 by Author Pitts
Very helpful ladies
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May 2023 by Elroy Stewart
Thank you Jennifer for helping me with my new device and transferring my information
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March 2023 by Sergio Rodriguez
Was charged $40 over regular price not given a receipt just so those two girl working there can keep the extra cash for themselvesDon’t come here
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October 2022 by Jody Brown
Door was locked with no "be back in 5 minutes" sign. Bout to drive off and big girl opened the door with an attitude like she had been waiting. Terrible customer service, terrible attitude. Big girl needs to find a new job if she can't cut it
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July 2022 by JAYTEE TURNER
Thank you so much Jennifer
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July 2022 by Leo Torres
Good cutomer service 10/10
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July 2022 by Jose Gutierrez
Very rude. Opened 30 minutes late yelled wait when customer tried to open door 30 minutes past open time very rude lady.
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July 2022 by Nathan Howland
Great place to get a phone
