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July 2024 by Maestra Vargas
Terrible service...not enough people working
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June 2024 by Cuong Nguyen
Long wait even if you make appointment. And the banker may not show up without heads-up while other employees at the bank walk around and act like you are invisible. The branch manager is the only one that cares enough to ask what happened and take care of the customer but he is not always available.
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February 2024 by RaShad Adkison
Great branch Jim is awesome!
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January 2024 by IcebergSlim
Great branch Jim is awesome!
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September 2023 by Gwendolyn R Houston-Jack
Was is the area and decided to use the drive thru ATM. It was early morning and the sun is a beast on the screen.There's no overhead covering to block out all this light so it's really hard to see the screen. I managed to get everything done, but it was a slight chore.
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September 2023 by Fadi Aljorf
We scheduled an appointment a week earlier. We took off our works. Arrived on time and we waited and waited... no one showed up. NO RESPECT!!!!!!!! if this is how you value your customers...what a shame!!!!!!
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September 2023 by Keegan Kelly
There is only 1 ATM outside and it is not functioning more than half the time. Today 9-3-23 they did not have a single working ATM. Absolutely ridiculous... so fed up with this location
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September 2023 by Khoa Nhan
Cannot keep an ATM running properly.
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July 2023 by Dr. Bao Tran
It was ok..
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July 2023 by Clara monserrat mora
To open an account you have no problem with identification, but it turns out that to use the notary for a school note according to Kelly L. Nguyen you have to have a Texas license....smh...100% racism what an ugly bank. ...
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July 2023 by Salvador Ortiz
Anna did a great job helping me!
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March 2023 by Matthew Tran
It’s been months and the drive thru atms do not accept any deposits. Why have a physical branch where the atms can’t accept deposits?!?! Isn’t this a multi billion dollar company? And they can’t fix the atms?Switching to a credit union asap
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November 2022 by Don Ly
Look at the reviews on the top. They are right. BAD customer service. They act like we are bagging for their service. They don’t care for their customers no more specifically the peoples in the customer service area.
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July 2022 by syd
Wait times for everything! It took me over a hour for a simple withdrawal. They should have front tellers and back tellers again. Everything takes FOREVER here.
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December 2021 by hassan abdi
This branch of chase Bank be careful when you withdraw money there is a theft on the parking I withdraw money on 12/3 2021 around 2 pm $ 3500 he follows me all the way to to forest hill tx with my aunt house I park my car I go in side to the house when i grap the item I came back my car is the driver side glass broke they take the money around $8000 and all my documents with my wallet thanks guys check your side before you left
