AutoZone on S. Carrier Pkwy in Grand Prairie, TX, is a well-regarded auto parts store known for its helpful staff and quality customer service. Customers appreciate the staff's willingness to go above and beyond, such as testing and changing batteries, installing protectors, and providing detailed vehicle advice. The team is praised for their patience, knowledge, and friendliness, making stressful situations easier to handle. The store employees, including managers and sales associates, are recognized for their professionalism and dedication, often helping customers find the right parts and offering support even beyond their immediate needs. Some customers have had positive experiences with staff assisting with urgent parts delivery or explaining technical details, which has left a strong impression. The store is also noted for its convenient location and reliable service, making it a preferred choice for many customers in the area. Overall, AutoZone S. Carrier Pkwy is seen as a trusted place for auto parts and expert advice, with staff members who genuinely care about customer satisfaction and vehicle needs.
I've always had good service here. My rear view mirror popped off my windshield. I went in to get something to attach it with. The gentleman behind the counter fiddled with the mirror for a few minutes, walked out with me, and reattached my mirror, for no charge!
June 2024
I’m at work, called and spoke to Gordon. Asked if he could help my parents test and change their battery. He went above and beyond by testing and changing, as well as adding the install kit to protect the battery. He also did a test on the charging and starting system everything was good. Thank you Gordon!
April 2024
This location is great Kenny has helped me many times with my car and has gone above and beyond to help with any questions I’ve had!
