-
November 2022 by Glenn M.
This place use to be my favorite...USED TO BE!!!customer service is crap.they followed suit like everywhere else.if Incompetency was a store this is it.it's not hard to figure out that the majority of your customers are older.we don't like self checkout!!!! Why only have two registers open!?!?! And I'm not talking self check out!!! Do away with that crap.need workers to take care of the registers then stop pushing our carts out!!!use them on the register instead.you have to have several ppl standing around waiting to push carts back in.why not just send one person out every thirty minutes to round carts up.would definitely be more efficient then the joke y'all have going on now!!! Been in hood county my whole life I remember when this store was Winn Dixie! It worked great back then and could be better again with better management.be different for a change self check outs are everywhere be the one that's actually like a home town grocery store and have a living person at every register then sit back and watch how many more ppl will start coming to your store and some of us back to your store.today I came in and was getting five things with only two registers open the lines were backed up to the frozen foods.so I go over to the self check out which I normally refuse.scanned all my items then realized it was card only and I left my card at home.irritated a lady walks over prints a ticket and tells me I have to take it to a register with a person.what a joke stuck in the line after all.if it were a real person on another register in the first place it never would have happened!!!!
-
December 2021 by Damon B.
It has been a while since I have been to Brookshire's and I must say, they have a great selection. We stayed at the lake house for a few days, and stopped in here to pick up a few things. Great meat selection, and just an overall great experience.
-
June 2021 by Avery M.
Willie at the brookshires gas stationed in Granbury looked me straight in the eyes then went to another customer on the opposite side of the pump to have a 10 minute conversation with this man and after waiting I finally said sir can I have $10 on pump one he left me sitting there for another six minutes then came back saying that man can't open his door so he hast to pump his gas well if he hast to do that I don't understand why he can't take care of his customers in line 1st. Poor customer service don't know if I'll come back again.
-
March 2021 by Jim G.
Started shopping here after finding out HEB/KGB and Kroger were supporting the cancel culture bull crap. Very pleased to have this outcome. It is a clean store and the employees have always been very helpful. The options are not as plentiful but that is something I can live with knowing I'm not supporting large companies that do not believe in the free speech America allows!!
-
December 2020 by Jay N.
Do you want to go to a public place where nobody enforces masks? Do you want to watch a Pharmacist speak to an elderly lady without his mask properly on? Then this is the place for you! Come on down and get exposed to Covid today!
-
July 2020 by Eric W.
So I must confess, I usually shop for groceries further north on 377. But from where I live, to buy hardware, I come from the south on 377. On this trip I needed groceries too, but did not feel like venturing so far north on 377. So I decided to see what Brookshire's has to offer. I must say, I like it. I don't know prices very well, but they seem reasonable. I will be back, especially when taking the "back route" to the hardware store. Bottom line: Once I get Thúy in here, I'll update this review regarding prices.
-
June 2020 by LaCelle H.
We shopped at Brookshires exclusively at one time...UNTIL they "remodeled." After that their prices were high enough that the extra miles and time to drive to Kroger was worth it. EVERYTHING at Brookshires went up in price, even with the "Reward card" (or whatever they call it). Very disappointing. Now we use the store (seldomly) as convenience-style (pop in to get one or two essential items).
-
March 2020 by Conjuring C.
This is the worst grocery store that I've ever been to. It's like you've just stepped into a grocery store from the 80's. They have nothing organic and their prices are higher than any other grocery stores. Today I wanted to buy seafood. The guy tried to sell me some frozen shrimp instead because the shrimp they had on display was old because the people that worked yesterday didn't throw it away like they were supposed to. They never have anything that I'm looking for. Today I went in for three things and came out with nothing. Unfortunately this is the closest store to my house which is the only reason I have kept going there but this is the last time. From now on I'll pre-plan my meals and shop at HEB or Kroger.
-
July 2019 by J. H.
Brookshires is my favorite grocery store to shop at! You can sign up for curbside delivery ($5 or free for orders over $50) or for a fee have your groceries delivered directly to you through Instacart within as little as in 1 hour. Check out their website FAQ for details on both. The atmosphere is reminiscent of the old days when people were not only friendly and greeted you with a smile but also genuinely appreciated your business. The staff walks you to your car in order to return your cart back for you, something I haven't seen at a store in several decades! Their stock is plenty sufficient, quick check outs, and not overly crowded like the massive one stop shop competitors, which I find too chaotic and claustrophobic. I love the simplicity of the store that doesn't overwhelm you with too much excess. They have Western Union Services, stamps, free check cashing, Coinstar, and a pharmacy! Get a card to earn points when you shop that can be applied to their gas station. Love the small town feel atmosphere!
-
January 2019 by Matthew M.
Love brookshires. Always has the things I need to fix good Cajun and southern dishes.
-
June 2017 by John J.
I stopped in Brookshire Granbury tonight for ice cream. Picked up a box of Blue Bunny Cones for $5.48 which was already overpriced. I took it through the self checkout and it rang up $6 and change. The cashier said I would need a Brookshire card to get the $5.48 price. I explained to her that $5.48 was the regular price and she argued with me so I left it on the register. I refuse to ever shop at Brookshire again, they're overpriced and have unfriendly employees. They get no stars from me.