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November 2023 by just tina
I have been purchasing my tires and oil changes from this local Granbury Walmart for 20 years. I previously had an issue with a recently done oil change dripping and they rectified it immediately, but this time they are giving me the runaround and have treated me quite rudely and I am resulting to posting this review as a result. I gave them two chances to fix the situation, which was the exact same of the situation before, a loose oil filter causing the leak, but this time they just wanted to be jerks about it. I took it to another oil change facility and they cranked my oil filter on a little harder and low and behold it fixed the situation! No more leaks!! Needless to say I will never go back to this Walmart again after the way I was treated and the ineptitude of oil changing staff
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November 2023 by Abigail Love
They over tightened my lug nuts when I went in for a rotation and balance. I can't get them off and will have to go to a dealer to have them replaced and hopefully avoid snapping the lug studs. Please train your employees better.
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November 2023 by Julie Nichols
In, shop, done! New tires. With limited experience buying tires, it was nice not to have to go through hoops to get help and get done. Right place, right price! Thanks!
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August 2023 by Krysta Constant
Don't do it! They will tell you it's a 2 1/2 hour wait but they really mean 5 hours. We had already been there for 2 1/2 hours from the time they opened and got our vehicle checked in.
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June 2023 by Wesley Alan
WAITED 4 HOURS WITH ONLY ONE OTHER CAR THERE !!!! I went there for tires and was told it would be one hour. It was not busy at all. There was one other car there for tires and it was almost completed. I sat there and watched the guy play around for two whole hours before he even touched my car and when he did it took him two hours to take the wheels off and put new ones on it was the most ridiculous thing I have ever seen . I don’t complain a lot but that was far beyond wild and ridiculous. When I spoke to the manager afterwards He Didn’t even apologize for me waiting for 4 hours at Walmart and only offered a $10 discount. I will never do business with that horrible automotive service ever again and I sincerely apologize to anyone That doesn’t read this before going up there
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May 2023 by Brandon Rye
Absolutely awful. Waited 3 hours to be told they don't have a tire that fits my car. I even called before I went there to confirm they had it, also when they checked me in said they didn't have one brand but had the other. The crew that was working acted like they didn't want another customer/job. I will never go back. Someone needs to get a hold of this department and change some things it has gone down hill bad since the last time I went.Service: Tires
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April 2023 by Rainey Wiggins
Every time I have to go the workers are extremely helpful and always courteous
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October 2022 by Evan Richesin
Timothy approached my vehicle and swiftly arranged to take care of what I needed done. I saw he was a Veteran so i want to thank him for his Service to our country and to me at Walmart Automotive today.Service: Tires
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October 2022 by Chip Owen
Had to follow my mom up there this morning they didnt change her oil filter housing gasket this Morning when they changed her oil filter and it caused a high pressure leak and now I also spent another hour cleaning the driveway for her as she's in her mid 60s but it needs more simple green tho and like the oil I put in there before I followed her back up there for the repair its just extra money I dont have.
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September 2022 by Bobbie Guy
Terrible customer service tried to get a oil change first time and couldn’t get any help
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August 2022 by Sara McClung
It's so easy to get the oil changed and tires(if needed). Sometimes busy, so gotta drop it off, shop and they will text you when it's ready. I usually always get my oil changed here. And it's way cheaper than anywhere else.
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August 2022 by christopher
Nothing good to say about geting tires there nothing. They say one thing and mean something different. Tell u one price and ring it up its 50$ more. Nope nope snd nope. Spend some time at discount tire or even north hood co tire but NOT wallmart auto. Never again
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May 2022 by Eldon Walters
Lazy "workers" in the tire center… they look for any reason to not help. I ended up taking my tire off and replacing it, myself, right there in front of them and I even had to buy a jack from them to do it because they wouldn’t let me use one of theirs. If they were my employees, I’d fire every last one of them! A customer should NEVER have to do their own work, especially when they paid To have it done!
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January 2022 by Lance Green
The Sunday after Christmas I had a nail in my tire. The folks at the tire center were awesome and got us back on the road home fast. Thanks guys! Great work.
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December 2021 by Russell Mozingo
The good:- Open Sunday- OK pricesThe Bad:-Would have replaced the wrong tire if I wasn't watching them- 2 hours for a single tire replacementUseful as a last resort, which is what I needed today.
