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March 2024 by R G
Elizabeth was very rude. She did not seem to want to help me check out at all.
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March 2024 by Brooke Montoya
The Granbury store is amazing. The staff working there are friendly and always get me in and out quickly. Elizabeth is almost always the one who helps me and I appreciate her friendliness and efficiency. She makes my mornings easier when I’m in a hurry and need to send something out. Thank you!
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March 2024 by Tabitha Phillips
I'm a frequent flyer with this store. Employee's are always busy, but are always courteous and helpful too.
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March 2024 by Regina Sartain
The service is excellent at this store. Everyone is friendly and knowledgeable and I always enjoy conversations with Elizabeth. ?
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March 2024 by Katy Ramsey
Quick and easy! I use mostly for Amazon returns but have come for regular shipping a few times. Staff are always so knowledgeable and friendly especially Randi and Valerie.
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January 2024 by Lauren
I frequently drop online purchase returns off at this store. Service is usually reasonable quick, reliable and friendly.
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December 2023 by Linda Taylor
Elizabeth at Granbury UPS office was very patient, personable, and hard working. The store was busy, but she took time with me to get all the addresses on my packages right, and didn't get flustered or impatient. She had a nice personality too.
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December 2023 by Sandi Mason
I’ve been coming here regularly for years to ship items from my business. These ladies work so hard and no matter the situation they still get the job done. I’ve gotten to know a few of these ladies pretty well and Elizabeth is one of the people who helps me often , they are always professional even during the holidays when they are quite obviously pushed to their limits. The owner here goes above and beyond if there are any issues with a package that’s been sent. I highly recommend this location for your shipping needs !!
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December 2023 by brandon jablonowski
The staff is usually so helpful and kind. The other day when I went in there the short lady was incredibly rude and unfriendly. They were busy but still, another customer even made a comment to me saying I should ask for a manager. I was very kind to her and even when she was rude I did not meet her with an equal response, I was still kind.
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December 2023 by Mack Bennett
Elizabeth is a 5 star employee. Extremely busy December season working by herself at store opening hours. So polite and extremely efficient. Suggestion in December have 2 people at all store hours!!!!
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December 2023 by Debbie Williams
Liz and all the employees are always great! And now they have a separate line for Amazon return for Christmas that is Lightning fast! Best consistant customer service since covid! Thank you all for your great service!
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December 2023 by Eva Royer
It was the Friday after Thanksgiving and the team was more than willing to help work out the details of my project…printing, notary service, and overnight delivery.Special recognition to Mariah…she was new, however she was also super helpful, patient, and kind.Thank you!
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December 2023 by Alexandria Salinas
Elizabeth was awesome! Fast, efficient, happy, kind! ❤️? Made the shipping experience for Christmas less stressful.
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December 2023 by Txnurse Jackie
I had trouble with setting up my Amazon returns , Elizabeth was very helpful and patiently took the time to assist me.
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October 2023 by Shannon Vanshoon
I've been a fairly regular customer of theirs for quite some time, but they just lost a customer after they apparently quoted me a price to ship a package via UPS, when I was clearly confused on the price and mentioned pricing it out via USPS. For reference, they only ship out via UPS, and apparently have no issues NOT MENTIONING THAT TO THEIR CUSTOMERS.
