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November 2023 by Tyler Crosson
The whole sales team were so welcoming, knowledgeable, and patient in helping us find the right vehicle for our lifestyle! Thank y'all so much for your professionalism and commitment to making our purchasing experience smooth and easy. 10/10 highly recommend! Will definitely be back for my next vehicle purchase in the coming weeks!
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November 2023 by Ethan H.
lowest i could give was 1 star. ABSOLUTE nightmare of an experience from this place. Bought a used car in February of '23 for it to break down a few days later. they repaired some sort of electrical problem. fast forward a few months to November 11th, 2023 and the vehicle catches fired while parked in my driveway and the dealership has left me hanging. I contacted them and they offered another car deal....hahah no thanks. If your shop can't inspect and repair a used vehicle and make sure it's worthy to be on your lot for your customers then you need to close down. The lack of customer service is pathetic. #worstcardealever #nightmare #satisfactionnotguarenteed
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November 2023 by Broderick Yarbrough
Friendly and helpful service.the whole team is amazing definitely go over and above, to make my car buying process amazing I felt like family not a customer, Answered all of my questions in great detail and guided me through the process with ease. Kirk, t.jay and greg made the process go very smoothly…and I got my dream truck!!! Definitely gained a customer for life…??
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November 2023 by Brandy Belk
Andrew and everyone I came in contact with at Shottenkirk made this transaction seamless and an overall very pleasant experience! TJ in finance was amazing! He wasn’t pushy at all and even volunteered to call the previous dealership to get my warranty refund processed. Great, great experience! I would highly recommend the Shottenkirk CDJR family in Granbury, TX. I love my Armada…thank you, thank you, THANK YOU!!
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October 2023 by Darla Whitley
Kyle was great and made the experience so easy! Got me just what I wanted and the price we wanted as well. He took great care of us. Go see him!
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September 2023 by Peter Tran
Picked up my first Ram ever yesterday. Kyle is an amazing salesman. I had a great time test driving and learning about Ram trucks with him. I didn’t even ask but he spent time showing me special features with the touch screen before I left. He made sure I had snacks and water for the road since I cam from out of town. He got me a great deal on the truck also. Y’all need to go get a new Ram and see Kyle!!!
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September 2023 by Kellie W
Shottenkirk has been the best car purchasing experience I have had, my sales person; Sean; was helpful and professional. There selection of vehicles is vast and highly recommend taking a look at their inventory. The finance team; TJ; knowledgeable and timely.My husband and I will definitely purchase from them in the future.
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September 2023 by Lyndie Conner
Go to Shottenkirk CDJR Granbury if you want a great deal and a great car buying experience. I just bought my new car from them and I was so pleased with the experience.I recommend working with Kirk. He was exceptional in his service and went way beyond what I would have expected. Juan in finance was so helpful and knowledgeable. He got us a sub prime rate and completed the paperwork so quickly- it was super easy. Noelle in customer service kept us comfortable, offered us snacks and drinks and helped us set up our app for the new car. She was so kind and helpful.This didn't feel like a car buying experience. This felt like meeting new friends and getting a car at the end! They have my complete trust and full appreciation- and my future business!
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September 2023 by Jaison
Sean I. provided me with world class customer service. He was very knowledgeable about the vehicle that I was interested in and I never felt any type of pressure to purchase. I drove 81 miles to this dealership on a pouring rainy day. Right from the beginning till end Sean and the Shottenkirk Jeep dealership treated me with great friendly hospitality throughout the whole process. Sean is also a fellow New Yorker and so he deserves a raise and a promotion in my book!
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August 2023 by Luke Keays
Bought my first fully independent car!! Sean was my salesman he was one of the nicest people I’ve ever talked to from beginning to end everyone was so helpful, but Sean definitely made an impact!! I will recommending all my friends to go to this dealership every time they need a car!! And I Think imma buy every car from Sean from now on he was so helpful!
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August 2023 by Nick F.
Excellent service Danny really helped me out got me a great deal and the car I wanted
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August 2023 by Paige H.
They helped me in the service department. Lindsey was amazing. Messi then got me a deal on a trade in for an awesome new ride. Thanks guys!!
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August 2023 by Kayla D.
Great dealership. Few months back bought a brand new Jeep. Gray experience, worked with Kyle and one of the Managers Kane. Took a couple hours and easy process overall. Been back a few times for maintenance and they are always fast and professional. Everyone is very friendly. Needed a used vehicle last week and went back. Again 10/10 service. Worked with Kane and Daniel. Did great work on my trade and with my two kids in tow they did a great job on getting me out of there quickly. Highly recommend! Great inventory currently. Good customer service and newly renovated building, looks great!
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August 2023 by Diana D.
My car wasn't reliable anymore so I decided it was time to get a new car. I made an appointment with Christina and she help me pick my new car she answered any questions I had and really cared about what car was going to fit perfect with my lifestyle! I highly recommend you to go with Christina.
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August 2023 by Dan H.
Had a great experience. From start to finish was offered drinks by everyone and snacks. Everything went smoothly and Messi Morales made it happen.
