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February 2024 by Barbara Bernat
Seems strange to have someone sitting at front desk not offering to speed up check in line. Instead there are six deep in line waiting to use the check in machine.
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February 2024 by autumn wells
come to an appointment and doctors nor staff showed up or bother to call and cancel services today
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December 2023 by Keith Loftin
The girl running the front desk was very rude and does not have any class. She does not know how to socially act to have this job. I was there to drop off a specimen. She rudely told me to sign in on the pad with my drivers license and insurance which I had no problem doing. I then waited 10 minutes as they called back five other people. When she came out to call the next person, I asked her if I could just hand her what I have to drop off. She looked at me as if I had killed her dog. Stared me down with a grimace on her face as if I was the one being rude. Whoever runs this place needs to check this staff out especially her. What a disgusting human. Even after all the other reviews I’ve seen, there’s definitely something wrong with her and that office.
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November 2023 by Denise Moltzan
Didn’t have supplies and tried to tell me they don’t carry or provide a salivary cortisol swab. Didn’t provide written instructions for 24 hr urine. Didn’t provide collection device for toilet for 24?hr urine. Turned off lights I reception area at 4:30 while I was standing there and acted rudely when asked, o thought the facility was open til 5 and you don’t turn lights off on your customers. Then to seal the sub par experience told me my blood work had to be drawn when I brought the 24 hr urine back even though my physician needed the results stating 1st that they were interpreted together and then changed that to “we don’t split orders up and want to do everything at once because that’s our process regardless of what the ordering physician prescribes or wants!” “Seriously!” If there was a score lower than 1 that’s what I would have given. The man at the desk ordered swabs and said they would call me when they arrived. I do not trust that will happen.
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November 2023 by Rita Morris
Just had blood drawn at Labcorp on Medical Plaza drive (11/17 10 am). Rudest, most uncaring people I’ve met. The tech hit a nerve when inserting the needle. I told her about it and she just dismissed me and mumbled something. Even now as I’m typing this my arm is throbbing from my shoulder to my fingertips.
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October 2023 by Zariza Israel
The light skinned lady with long hair is very rude, dry and no personality. I was there for a drug test. I waited in the lobby for 10 min. before anyone acknowledged that I was there. When she came out, there was no thank you for the wait or how can I help you. She just said we stop doing drug test at 11:30 after I had sat in the lobby for 10 min. I would never suggest this office to anyone. That office needs to take a CUSTOMER SERVICE CLASS!!!
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September 2023 by Jenn Chisholm
I arrived 2 hours early, but they took me back within 10-15 minutes. Both ladies were so polite, truly cared and made the experience flawless. Thank-You so very much!
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August 2023 by Katy R.
Quick in and out after a doctors appointment next door. We were in and out in 20 minutes max. One stick for the labs, nice clean restroom for the urine. Good to go and results in less than 24 hrs.
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August 2023 by debbie Nix
I have left three messages in two days for a call back to make sure they got my order from my doctor. Don't want to make an appointment show up wait and have them tell me they don't have my order that's happened before don't want it to happen again actually they did have the order they just couldn't find it it was buried under a pile of their paperwork. Go to Quest Granbury has one they're extremely professional they get your vein first try they call you back when you leave a message within a couple of hours don't use LabCorp
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June 2023 by windstrings
Terrible, but unprofessional staff with attitude.Waited almost an hour with room full of people to draw labs.They were supposed to draw for two doctors but only drew for one saying they couldn't find the others order.They drew labs then I walked across the street & got the order they said didn't exist & went back.They wanted to put me back on the beginning of the line saying *curst come first serve".I explained this was to finish the first request as they overlooked the order.They said I can go somewhere else that they wouldn't be treated that way! Lol!It's all about them!I walked out never to return.
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March 2023 by Brittany Durham
First time there & was super fast service!!! Barbara was very nice and I did not feel a thing!!!! The place was also very clean! :)
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February 2023 by Cassidy H.
The most rude and unprofessional staff I have ever encountered. I recommend going to ANY other location for lab work.
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January 2023 by Luna Nite
They don't follow their own company policies instead they follow their own self interests and personal agenda in regards to their closed lunch hour policy. Sign says closed 12:30pm-1:30pm I got there at 12:13pm and the doors were locked, I had to fight for my right to be seen only to be treated with snide remarks and glares. They pick and choose when to follow this and will unrightfully close the doors way earlier if short handed without any regard to their patients. They should save the attitude to their employer instead of patients thats are well within their rights to be seen. They need to check themselves.
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January 2023 by Sara Swindle
Very unprofessional group of women who work here. Receptionist is super rude, made no eye contact with me, and hardly said a word to me. This business doesn’t run with their morals or ethics. Maybe learn how to properly speak to people before you start working in the medical field.
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December 2022 by Jim Malone
Online appt scheduling, front lobby kiosk checkin, and most especially prompt and friendly patient care.
