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March 2024 by TeXaS zombie
bought some swim shorts for $45 and since they can't afford cashiers I went through self checkout. it showed me videos of me improperly scanning thier items yet there is no instruction on the self checkouts to explain it . now I get home and there are security tags through the shorts I bought and I can't get the tag off without damaging them. it's all a waste of everyone's time so I took a little extra time to give you this review.
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March 2024 by Dave Schiell
Shoping those deals. Plus 4x fuel points on Fridays. It doesn't get any better. Good job Kroger.
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December 2023 by Ian Park
Dana at Kroger Pharmacy is awesome. She always checks to ensue you get the best cost, is knowledgeable, professional and friendly. Cheers Dana, you are appreciated!
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October 2023 by Jewels Morales
Julia helped me at checkout and she made my day! Wonderful customer service and everyone that works here says hello to you. I love this store. Thank you!
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October 2023 by Andrew Mcgee
You would think for as many employees that are clogging aisles chatting that they could have more registers open by employees that were slightly more motivated. Watched a lady just scan and have customers bag all their own groceries while she stood there with a line 7 carts deep. This place has dropped off a lot lately when it comes to customer experience.
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September 2023 by Beverly Everage
I went for produce and very pleased with the selection! It was very clean and the young man that stocking was so very friendly & helpful. He was a great ambassador Kroger's (and Granbury)!!!
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September 2023 by Charles Miller
The store selection for food and other typical products is good. The issue with Kroger in Granbury is the attitude of the customer service representatives, the lack of check out registers and the lack of people working the registers. I don't know if it's a cost saving issue or a problem retaining employees. Other stores in town have plenty of manpower and the employees are friendly and helpful to customers. I won't be back to this location as long as I have other grocery stores to choose from.
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August 2023 by James Clawson
This store is starting to go downhill. Three times I had to go back and return produce and butcher meat products. Bought meat that had worms on it.
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June 2023 by Lacelle Howard
We always shop here! I can only give three stars because their handicap scooters go dead very quickly. They SAY they're charged at night, but I don't believe it. Other than that, it's a great store.
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May 2023 by Deborah Bridges
You should really make sure your bathrooms smell nice you have all you need to make that happen but yet we have to put up with the terrible smell of the last person that use it ... put sprays in there..
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April 2023 by P E.
Its bad enough that you couldnt find an employee to help you...80% are rude and unknowedgable anyway...I usually have to accost the personal shoppers...or another customer to get something off higher shelf...but I will DARE you to find someone to help you out...i usually go thru self ck because sale and clearance rately ring up correctly so i sack my own...if you go thru a line and they sack theyll put a roasted chicken top of bread..There are a few stockers and deli ladies that are nice but you have to go when they're on duty...go to Brookshires and theyll take one gallon of milk out for you WITHOUT BEING ASKED..the final straw is the pricing...try and buy the pulled chicken?...11.99 a pound and all they do is pull it off the old deli rotisseries...asked mgr why so high...why is it higher than most prime cuts of beef...he didnt know OR CARE...I spend 300 a week in there and hate the corporate greed...bye...and hire a damn sack boy...granbury full of old people...
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March 2023 by B W
My go-to grocery store. Sometimes I go into the store to shop, sometimes I do online ordering for curbside pickup. Either works great. I like the store and it's selections.
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March 2023 by Cage Walker
as an ex-employee they don't take into consideration for their employees mental health they put them through hell and theirs a manger that is a extremely rude to the other employees and when I was going through some family issues she told me oh well and their sanitation position they start them off at $8hr and barely gives them bonuses and Lance the store manager doesn't care about his employees...I wouldn't recommend working at Kroger even if it was the last on earth that was hiring
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January 2023 by Yarborough Family
I always have a great shopping experience at the Granbury Kroger. The store is always clean. The staff are always friendly and helpful. The organic produce available is better than the other stores in the area. Their online shopping is great and I love their offerings of digital coupons.
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December 2022 by Marty Dehaven
I no longer shop here because computer system for on sale items is rarely up to date and I am overcharged. Today for example, ice cream was on sale $1.99. I was charged $2.79. White grapes $.99 per pound. I was charged regular price. I always ask cashier to make the corrections and I get a response 60's and a look like I am trying to get away with something.My last visit was today.