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June 2024 by justin R
Love how they always explain any questions I may have about my medicine if I have any questions about it and they are very reasonably priced.
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March 2024 by Jewels Morales
Great customer service
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March 2024 by Deborah Longino
Always great to me ??
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February 2024 by Naoko Homan
They are quick and proficient all while being very friendly
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January 2024 by darryl JONES
Best Pharmacy in Granbury. Awesome Staff.
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January 2024 by Ken Cobler
Very professional and friendly.
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December 2023 by Big Nate
Iam disabled a cart attendant always gets me a riding cart
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December 2023 by Sheri Combs
If I could leave zero stars, I would. I decided to switch to Granbury Kroger pharmacy and give them a try. Biggest mistake ever! They messed up my very first prescription I had filled with them. I had stressed the importance of how the script needed to be filled & how many, as well as my allergy. They failed to fill the quantity prescribe by my doctor, in essence, they shorted the script. Now, it will cost me $80 to get the prescription straightened out again.In addition, the pharmacy staff has been rude and less then helpful in getting this resolved.From a frustrated and now broke ex customer,
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October 2023 by Brandon Leonard
Always great experience ☆☆☆☆☆??
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October 2023 by Mary Hoover
Great service and nice people
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August 2023 by Harrison Foster
Was leaving out of town at 10 completely forgot to call in my precipitation so when they opened at 9 I called and asked if they could get it ready by then. Lady was super nice and was able to get it ready in time! Highly recommend this pharmacy, great customer service!
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August 2023 by P E.
If you want the best shining example of corp greed in our little town....look no further thanks Kroger...the concept of customer service is nonexistent here...a decade ago when they had the smaller store, they still had some humanity...now you hafta put them in with WallyWorld or HEB...which i havent been to either one of those in years either for the very reasons I will.mot return to Kroger ....i fefy you to get help out...Granbury is a senior dense town...so you can go put your crap in your basket, take it back out for them to ring it up so fast that you can't tell if you are getting the right price...there is always a mistake then you are told to go stand in the one person manned customer service line...if you are buying clearance or sale, go on and take a pic because the registers won't know it...so if you stand in lime, you better bag your own stuff or your deli hot chicken will be on top of your bread...so better to go thru self ck and spend 300 then ask for help w all that cat litter and dog food...haha...just do it yourself TRUST ME...if you need help finding something GOOD LUCK...I asked why the deli :pulled: chkn was 11.99 a pound....just cut up haphazardly from left over deli chkn..She called mgr out and i thought he was going to strike me...he was hot...and said I DON'T KNOW...I SAID ITS MORE EXPENSIVE THAN THE RIBEYE ...Said ask DELI AND WALKED OFF...and that very week they killed most of the deli which was always busy w one overworked person...now that one person is cut back...one person in bakery...one in meats...4 registers open, no sack help, no carryout...so by the time i get thru doing everything myself and spending 300...my handicap sticker is usually useless because I hafta park in the south 40 so I refuse to schlepp the basket all the way back up to the front...nobody has helped me do one thing since I walked in the store...so i push cart over to middle area, along with the 50 or so already out there...soooooo now I go to Brookshires where you can find someone to help...you dont hafta ask for items to be carried out and they act like they are glad to see you....yayyyyyy....btw im 75 and disabled...but they need that bottom line for the mgr to get his bonus...same treatment at HEB and walmart...and no one even sends out sale flyers anymore....EXCEPT BROOKSHIRES...so theyve had ally business for awhile now...AND THEY GIVE SR DISCOUNTS WHICH THD OTHER 3 GREEDY CORPS QUIT ALSO...:(
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June 2023 by Fred Skaggs
Horrible service to say the least. A few weeks ago the Store Mgr of Krogers offered me $200.00 for the inconvenience for making another trip for nothing. I thanked him for his offer, however, declined the money. I just want to be treated like a human being and not lied to by the pharmacy staff.
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May 2023 by Suzi M.
Between Kroger sales, e coupons in the app and paper coupons... I save more at Kroger than anywhere else. Their meat and produce departments are much better than several other local stores. The employees are always courteous and helpful.
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March 2023 by Kelley Brennan
No more! I have put up with their relentless rudeness for the last time. Every single one of them are rude some worse then others. They are slow they lie and tell you prescriptions are ready then you go to pick them up and they still haven't been filled. But the rude behavior is totally uncalled for and I am switching pharmacy as I write this. Shame on you people for treating customers so ugly!
