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November 2022 by Lynne Hanson
Love Brookshires, good quality meats and produce and super nicd employees!
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November 2022 by Google user
When I connected the propane tank I had just exchanged the previous day, it wasn't even a quarter full. I immediately went back to the store and was told the had no more tanks and would give me my money back. I told them my Thanksgiving dinner was screwed all he did was shrug he shoulders. He said he could call around but I didn't have time to drive all around granbury. He just shrugged and said that was all he could do. I went home and apologized to the family.
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November 2022 by Glenn M.
This place use to be my favorite...USED TO BE!!!customer service is crap.they followed suit like everywhere else.if Incompetency was a store this is it.it's not hard to figure out that the majority of your customers are older.we don't like self checkout!!!! Why only have two registers open!?!?! And I'm not talking self check out!!! Do away with that crap.need workers to take care of the registers then stop pushing our carts out!!!use them on the register instead.you have to have several ppl standing around waiting to push carts back in.why not just send one person out every thirty minutes to round carts up.would definitely be more efficient then the joke y'all have going on now!!! Been in hood county my whole life I remember when this store was Winn Dixie! It worked great back then and could be better again with better management.be different for a change self check outs are everywhere be the one that's actually like a home town grocery store and have a living person at every register then sit back and watch how many more ppl will start coming to your store and some of us back to your store.today I came in and was getting five things with only two registers open the lines were backed up to the frozen foods.so I go over to the self check out which I normally refuse.scanned all my items then realized it was card only and I left my card at home.irritated a lady walks over prints a ticket and tells me I have to take it to a register with a person.what a joke stuck in the line after all.if it were a real person on another register in the first place it never would have happened!!!!
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April 2022 by Kenneth Johnston
When I connected the propane tank I had just exchanged the previous day, it wasn't even a quarter full. I immediately went back to the store and was told the had no more tanks and would give me my money back. I told them my Thanksgiving dinner was screwed all he did was shrug he shoulders. He said he could call around but I didn't have time to drive all around granbury. He just shrugged and said that was all he could do. I went home and apologized to the family.
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April 2022 by PORKCHOP Buttercup
Your mask mandate is troubling for a free person. I will claim my gas points and discontinue shopping shopping with your company until you lift the mandate on your employees.Realize to get groceries I will have to drive past your Granbury location to the other side of town to shop with your competitors, and I will gladly do it.There is a good chance I will form a lasting relationship with them, and continue to make the drive.
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April 2022 by Fred
I absolutely love this store. I drive past HEB, Kroger and a Walmart to shop here. The staff is always friendly and helpful. I may pay a little more, but I think great customer service is worth that.
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April 2022 by Laura Keen
Was able to use my earned points. The attendant was helpful.
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December 2021 by Damon B.
It has been a while since I have been to Brookshire's and I must say, they have a great selection. We stayed at the lake house for a few days, and stopped in here to pick up a few things. Great meat selection, and just an overall great experience.
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June 2021 by Avery M.
Willie at the brookshires gas stationed in Granbury looked me straight in the eyes then went to another customer on the opposite side of the pump to have a 10 minute conversation with this man and after waiting I finally said sir can I have $10 on pump one he left me sitting there for another six minutes then came back saying that man can't open his door so he hast to pump his gas well if he hast to do that I don't understand why he can't take care of his customers in line 1st. Poor customer service don't know if I'll come back again.
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April 2021 by Wanda Sparks
Best Fried Chicken ever
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March 2021 by Jim G.
Started shopping here after finding out HEB/KGB and Kroger were supporting the cancel culture bull crap. Very pleased to have this outcome. It is a clean store and the employees have always been very helpful. The options are not as plentiful but that is something I can live with knowing I'm not supporting large companies that do not believe in the free speech America allows!!
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December 2020 by Jay N.
Do you want to go to a public place where nobody enforces masks? Do you want to watch a Pharmacist speak to an elderly lady without his mask properly on? Then this is the place for you! Come on down and get exposed to Covid today!
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August 2020 by Paul C.
This place calls 10-90 code every single time I walk in. I have PTSD and also brain injury due to several concussions. I need my medicine now because I am out...I am screaming for help and thinking about hanging myself...
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July 2020 by Eric W.
So I must confess, I usually shop for groceries further north on 377. But from where I live, to buy hardware, I come from the south on 377. On this trip I needed groceries too, but did not feel like venturing so far north on 377. So I decided to see what Brookshire's has to offer. I must say, I like it. I don't know prices very well, but they seem reasonable. I will be back, especially when taking the "back route" to the hardware store. Bottom line: Once I get Thúy in here, I'll update this review regarding prices.
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June 2020 by LaCelle H.
We shopped at Brookshires exclusively at one time...UNTIL they "remodeled." After that their prices were high enough that the extra miles and time to drive to Kroger was worth it. EVERYTHING at Brookshires went up in price, even with the "Reward card" (or whatever they call it). Very disappointing. Now we use the store (seldomly) as convenience-style (pop in to get one or two essential items).