-
June 2024 by Lisa Coursey
I always find several items that fit and are welcome additions to my wardrobe. Clothes are separated by size and color making it easy to browse.
-
September 2023 by Dawnna Hale
Honestly, one of the nicest places I have ever shopped at. Gorgeous top designer consignment clothes, shoes, belts and purses. The home decor selection is very diverse and beautiful. The Associates are helpful and kind.
-
September 2023 by Stormwalker66
Final Review. Do not do business with this company, they are greedy and stole money from me. (If you do not believe this review, read others in Google as well as Yelp there are many complaints about the staff and owner of this company). I had a contract with them that was for 50% of whatever the items I had were sold for. The items sold well and both parties were happy. For the last check, I called them and gave them an alternate address which they chose not to send it to. The original check got lost because of their error and they refused to issue a new one without ME paying the Stop Check fee. When I finally receieved my check, it was by Certified Mail (which was their choice) for $47 less than it was supposed to, she took out the Stop Check Fees and the Certified Mail fees without my permission. Bella Rosa are run by thieves and liars, save yourself the trouble and go somewhere else. I seem to have made the mistake of doing business without proper research as I just found similar complaints on Yelp and other review sites. I am not the only one who has had this problem.
-
September 2023 by N L
DO NOT bring your stuff for consignment to this place of business. The first time we were completely ripped off a few years ago by receiving a very small check for the sales of most of my higher end clothing items that were sold. I gave them the benefit of the doubt and choose to use them one last time with bringing more of my higher end clothes to sell for consignment sales. Well once again I was ripped off. I received a call that some of my items sold and that my check was a specific dollar amount for my proceeds. I told her that I would come up for my check and my items that did not sell. When I walked into the store for my check pickup the dollar amount was even lower than what I was told. I asked why my check was not the same amount I was quoted it was then explained that they charge $1 per item to pull YOUR own items to return back to you. She stated that it’s in your contract you signed. What?!!! Who does this type of business?!! Total rip off and scam artist with a poor way to run a business. Her business will thrive as she continues to rip innocent people off for her financial gain.Please adhere to all the poor reviews Yelp/Google prior to doing business with this woman and apparently I’m not the only one with several bad experiences!! Take your business elsewhere!!UPDATE and response to your reply. I have absolutely no issue with identifying myself as NL which stands for Nicki Lane and my mother brought my items in for consignment under her name. Your subpar descent reviews that you claim are from your shoppers not your sellers who actually provide you with their items to profit from. Thank you for responding so quickly (within 20 minutes to be exact) from my poor review experience of your business. Maybe adhere to your poor reviews so quickly with openly listening to those individuals who have legitimate complaints. You should learn from your customers complaints and want to improve to make changes for improvement and better business practices. Be a professional business owner and be open to implementing change towards better customer service!
-
August 2023 by N L.
DO NOT bring your stuff for consignment to this place of business. The first time we were completed ripped off a few years ago by receiving a very small check for the sales of most of my higher end clothing items that were sold. I gave them the benefit of the doubt and choose to use them one last time with bringing more of my higher end clothes to sell for consignment sales. Well once again I was ripped off. I received a call that some of my items sold and that my check was a specific dollar amount for my proceeds. I told her that I would come up for my check and my items that did not sell. When I walked into the store for my check pickup the dollar amount was even lower than what I was told. I asked why my check was not the same amount I was quoted it was then explained that they charge $1 per item to pull YOUR own items to return back to you. She stated that it's in your contract you signed. What?!!! Who does this type of business?!! Total rip off and scam artist with a poor way to run a business. Her business with thrive as she continues to rip innocent people off for her financial gain. Please adhere to all the reviews Yelp/Google prior to doing business with this woman and I am not the only one as there are several terrible experiences. Take your business elsewhere!!
-
August 2023 by Stormwalker66 S.
Do not do business with this company, they are greedy and stole money from me. I had a contract with them that was for 50% of whatever the items I had were sold for. The items sold well and both parties were happy. For the last check, I called them and gave them an alternate address which they chose not to send it to. The original check got lost because of their error and they refused to issue a new one without ME paying the Stop Check fee. When I finally receieved my check, it was by Certified Mail (which was their choice, Pam made nasty comments about me moving around alot and insisted on Certified which she then made me pay for) for $47 less than it was supposed to, she took out the Stop Check Fees and the Certified Mail fees without my permission. Bella Rosa and specifically Pamela who verbally attacked me for wanting the money I was owed.
-
June 2023 by Janet Powers
Well we'll displayed. Prices are great and products from prom to knick knac very well chosen for resale. Clothes are amazing for resale. Great prices.
-
May 2023 by Anna Sherman
I absolutely love this consignment shop! The furniture is beautiful and I love the clothes. Definitely a shop for me to check out during my next visits
-
May 2023 by Denise Norwood
Love taking my clothes and jewelry here. Very friendly and always helpful.
-
May 2023 by lou brewster
Really a great place to shop. Friendly, helpful staff.
-
March 2023 by Lana Angel
Always fun to see what new items they have. Clothes need to be thinned out. Hard to go through racks. A lot are out of fashion or a bit dated in my opinion
-
October 2022 by Angela B.
I have to agree with others in these reviews. It's unfortunate that the employees are rude to so many. There's so many wonderful shops in Granbury that I'd choose to shop elsewhere if you're coming to visit!
-
September 2022 by Ruby Summers
Love this consignment store! Some of their items are over priced though..reason for 4 stars..
-
August 2022 by Pam Mcada
They open at 10:00 but won't wait on you til 10:30. Not particularly friendly.
-
July 2022 by Linda Daniel
Beautiful clothes and furnitureEmployees are very friendly and courteous
