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July 2021 by Lisa Brock
I take care of a long time client of Mr. Flemming. She refuses to go anywhere else...but ...his phone goes straight to a full voicemail and he has notes on his door and is never there! It has been a frustrating year of unprofessionalism. I finally convinced her that he is not her answer for taxes this year. Thank God for small miracles. If you are considering this office I would advise you to keep on driving! There are plenty more offices in Granbury that will greet you with a smile.
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June 2021 by RSF
We are waiting on 2019 return to be filed electronically after 18 months. I will update review once we know the IRS has received.Doug says it has been filed but is not willing to give us any evidence or confirmation of the pending status he says the return is still in. He says..LOOK, it is pending and it is up to the IRS to complete PERIOD.This is how unprofessional this firm and Douglas Fleming is after making us wait until May 2021 to get this response.
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May 2021 by Bubba Bowling
They have had my taxes for 2 years and won't return a phone call or give me my paperwork
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May 2021 by Alva Cox
They don't answer the phone . I will not use them again
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April 2021 by Richard F.
Last communication - Buyer Beware! I am acting on behalf of a senior citizen couple to file a formal complaint with the IRS and any other state and local agencies that are necessary to have your tax preparation license revoked due to your unethical tax preparation practices. I have the means and time to pursue this action given the unprofessional treatment they have been subject to by your business and your failure to provide them a timely and simple 2019 Tax Return. If you are unable to complete the return you must return all the documentation that you have that is their property before the end of this week or I will file a police report of stolen identity.