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December 2023 by Crystal Copelen
I am not very happy with how my situation is being handled. I received an email saying my package was delivered. I have not see my package. I called this post office and spoke to someone and he took my name and number and was going to talk to someone and see what he could find out. That same day I drove my mailbox and the mail lady was out there so I stopped and talked to her about my package. Her response was shes good about not misplacing packages. I said Im not trying to be rude but I know accidents happen, its the holiday season too. Well I ended up calling back to the post office 2 days later and the same man told me that he spoke to our mail lady and she had reported that we looked though the mail together to see if it was in there. That is not a true statement. I feel like they think that I am lying about my package and they are not being any help trying to find my package.
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December 2023 by Zoe Carroll
Very rude. I wish the post master was more helpful. I would give zero stars if I could.
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October 2023 by Frank Mischkowski
Service seems to vary widely at this post office. I came on Wednesday (10/11/23) around noon to a gentleman who had no idea at all about international shipping. I had calculated the price beforehand on the USPS website and knew that the package would cost about $200. The man came up with over 650 dollars in his calculation. This is not only cheeky, but fraud! Never again.(By the way, in the end the package really did cost a little over 200 dollars at USPS).
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October 2023 by Ryan Burke
Classic government style office. Open a few hours a day with a *90* minute lunch break, and if you’re one of the few people left in the country working to make an honest living who needs to ship something you’re SOL
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August 2023 by Terrie Young
Great customer service everytime I go in! Very friendly ladies!
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June 2023 by Chris Dan
Can't deliver items for no reason
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May 2023 by Randy Ruback
Helen took great care of me today, I'm so grateful for people like her.
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May 2023 by Jennifer N.
In December 2022 I shipped a box from this post office with 12 items. Only 1 item was in the box when my son received it. On May 11, 2023 I received notice that an item was placed in a parcel locker. It was not and I did not receive the item. Today May 13, 2023 I received notice of another item that was reported placed in a parcel locker. Again, no item was received. The numbers on the mail boxes are clearly marked and this is just sloppy handling and inexcusable by the post office.
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April 2023 by CJ
Helen is amazing at the Godley location. She is so helpful, consistent and kind. We love her for all that she does!
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April 2023 by Caroline Anne
Helen is amazing at the Godley location. She is so helpful, consistent and kind. We love her for all that she does!
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October 2022 by Scott Olson
Can't consistently deliver mail to the correct address & several times don't even attempt to deliver packages. Never even got out of the vehicle, puts a could not deliver slip in the mailbox that is not even filled out.Ship by some other means if you want to get the stuff you are paying to have delivered.The only way that they will apparently listen to comments about poor customer service is apparently unemployment.
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April 2022 by Kurt Kimbrell
I'm sure the service is good, but seriously y'all close at 12pm and come back at 1pm? Cant y'all have someone cover that 1 hour for those that work 9-5 and need to send stuff off on their lunch breaks? This is why I end up having to pay more at UPS. I guess if you're retired it's no big deal to visit this post office for your needs but not for anyone who works a day shift
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January 2022 by Awetopsy1703
This is a small town good heart post office , not one of the over crowded stress builder operations , friendly people , Mayberry atmosphere
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October 2021 by Devin Reed
Lunch break is from 12 to 130pm I hope this helps someone.
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September 2021 by Lisa Burden
Love the entire staff. Always a smile and eager to help!!
