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March 2024 by Peter Mendoza
Local business that is supportive of the citizens in Gilmer to provide a reliable and affordable tv and communication service.
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March 2024 by Angela Cooper
Love them internet and when I have a issue w/ ph service there here less than 12 hrs
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March 2024 by Brie Lagrone
Brittany was amazing and helped me with everything I needed!!
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March 2024 by Rick Kindred
Brittany was very helpful and was able to provide additional information to help me better understand the situation I was in.
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March 2024 by Wendi Jordan
Sam with Tech Support was knowledgeable and friendly. He listened to the issues on my computer and advised me in the most economical path for what the computer is used for.Highly recommend!!
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March 2024 by Paula Hill
Amanda and Brittany were professional, courteous, positive and demonstrated tenacity. They could have given up quickly and referred to someone else, but they kept working and resolved the problem. Great job.
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March 2024 by LuAnn Carter
Garrick did a fantastic job of walking me through pairing my Amazon Firestick remote to my television. He is well spoken, friendly, and knowledgeable. Thanks so much!
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March 2024 by Kristan Kahler
Amanda was great! She was very patient with me and went above and beyond to make sure I had all the tools I needed to fix my problem and ensured I knew how to use them properly.
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March 2024 by Big Kahuna
ETEX customer service Amanda was very courteous and knowledgeable. Internet was back up in time stated. Thank you Amanda
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March 2024 by Luci Medina
Etex is reliable and trustworthy
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March 2024 by Darrell Durham
Horrible Internet service!! Always losing signal, WiFi won't work outside my house at all, and we have no other options for ISP's in the area. Several have mentioned the customer service department, but I have gotten good responses from them. It is an infrastructure problem. However, as long as we continue to subscribe to the awful service they have NO incentive to improve. Negative reviews only impact new subscriptions. Maybe get the BBB involved?
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March 2024 by Stefen Kane
Amanda Hughes was fantastic to work with. Not having been present during install for my parents in 2022, I was unfamiliar with what the GigAspire was and what to look for. Once described, was able to locate it. It was stored in a tote and not in use. Once located and plugged in, Amanda went the extra step to help connect to it and see activity. After a few moments of an quick update to the device, it connected, and the SSID was now present on network devices. Amanda, Thank you for your kindness, patience, and stellar professionalism!
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March 2024 by Kevin Hemmer
Amanda was very patient & very helpful in assisting setting up Port Forwarding
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February 2024 by Kelly Creighton
I noticed I wasn't receiving emails via Outlook for awhile and called Etex for help. Thankfully, Brittany Gillaspy picked up the call, promptly identified the issues and got my Outlook email account back up and running again. She was a pleasure to work with. I'm hopeful that if I ever need help again, she'll be there to pick up the phone.
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February 2024 by Charity Stark
Very helpful and patient!
