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June 2024 by Gabrielle Oxberry
Very disappointing customer service. I ALWAYS have problems with this particular location. I’d highly recommend using another location.
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May 2024 by Helen Shaw
All I can say is do not be in a hurry when you go to this walgreens. Even with no one in line, you still have to wait. You get calls and texts to say your prescription is ready. You go up there with their ridiculous wait lines to find you don't have a prescription. This place is overloaded in the pharmacy. They need better help.
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April 2024 by Kristan Solanas
Literally the nicest pharmacy employees ever. My doctor accidentally sent my medicine to the wrong Walgreens. I called what I thought was the pharmacy but it was a call center and they said they were going to transfer both but did not, they only transferred one. I felt so defeated, because the call center told me it would be ready in 24 hours. Before I could even say anything they IMMEDIATELY said but don’t worry we will get it over here right now and I will have it ready in about 10 minutes. Just the best feeling in the world. I wish people would leave more positive reviews instead of always negative. I have no idea how they are a 3.3 on google but it’s definitely 5 star service.
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April 2024 by Ken Johnson
Always a good visit. Store was stocked and orderly...nothing out of the ordinary.
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April 2024 by Stacy Germano
I actually did a pre-employment drug screen at the vet convenient Labcorp inside and picked up some milk.
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February 2024 by Mackenzie R.
Would give zero stars if I could. I went to 2 Walgreens this morning (with appointments) to get tested for the flu. They both turned me away bc they were out of tests. So around 1030 I did the drive through at this location to confirm they had tests available and the gentleman told me yes and to schedule an appointment. I scheduled one for 12:15, and when I got there and was checking in at the kiosk, the woman at the clinic opened her door and said I'm going to lunch. This is the 3rd Walgreens I have been to today and I told this woman with tears in my eyes please! I just want a flu test, and she said too bad-I have to go to lunch. You'll just have to wait. That woman was so rude, all I have to say is Karma is a bitch.
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February 2024 by Michael Fischer
Maybe it's a Walgreens thing. I can easily see corporate saying: "let's start offering all these additional services, add a drive-through, but don't hire additional staffing for it to save money."This was visit was for my second shingles jab. Just like my first visit to a different Walgreens -- they didn't have my screening available that I completed online beforehand, and as I waited (in both visits), I watched the pharmacist running back and forth, poking on the computer, being constantly called for "consults", in the back doing whatever, helping out at the drive-through, completing paperwork, AND giving shots. ONE pharmacist on duty! It was exactly the same for my first shot. Oh, AND they can't make mistakes. I actually felt bad for them, in both instances. I think Walgreens is setting themselves up for failure. The burnout rate for pharmacists must be incredible. Took me almost an hour to get my jab -- and I was early for my appointment I made online.
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November 2023 by Brenda McMichael
Male that answered the phone asked for my information i told him i was checking on my prescription and wanted to verify my doctor had called in my refill since the other three walgreens had the medication out of stock.He said that he couldn't tell me if my doctor had called in my medication and he couldn't tell me if the store had the medication in stock the doctor had to call and ask if the store had the medication in stock.I laughed and said how many doctors do you talk to everyday that call to check if you have the medication in stock? He said he couldn't tell me that information. I said of course you can't because doctors have other things to worry about and that's why they ask there patients for help with locating the medication and so the doctor only has to send to the location the patients verified for them. It called teamwork or working together.My doctor helps over 300 patients per month and I can assure you that he trust and relies on his patients for help and that's why I have been a patient for over 8 years and don't hesitate to help when I am asked.Prescription was ready and I paid for the Prescription and showed up to pick up the prescription and they said it's now canceled and on backorder. And it's been on backorder.How can something be on back order back yet you charge my credit card $48.Now I have to wait 3-5 which will really be 5-7 days because of this week being a holiday!Ever since the covid situation and shortage staff and storage medication walgreens pharmacy continues to fail there customers.Moving all my family's medications to a private pharmacy and not using businesses corporate pharmacy anymore!!!!Walgreens doesn't know what team work is and honestly I don't think they ever will. Won't wait anymore of my time using there company for my family and my medication.
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November 2023 by Newman Group
Sat in drive thru to pick up rx for one hour. They are so slow dont have enough staff horribly managed store horrible company
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November 2023 by James P.
Helpful staff. Great pharmacy service. And great location for Sun City customers. I've moved over from CVS and I'm pleased.
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November 2023 by Rene Lafonck
Good place..good people
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October 2023 by Jamie L.
Lousy experience across the board. Made an appointment for 9:45 Saturday morning for some vaccinations, did not get the pharmacist to even communicate with us until 10:38. Almost an entire hour of waiting with no apologies or explanation, just waiting and waiting and waiting. If you can go literally anywhere else, do so. You'll be wasting a ton of time here and the staff are garbage at conveying expected wait times or delays. I don't care if your weekends are busy. I don't care if you only have one pharmacist on a Saturday. Hire more people or stop allowing appointments to be made without actually being able to get to anyone at the promised time.
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September 2023 by Haley Wessell
I have now had 3 experiences as a pharmacy customer at this specific location. (Del Web and Williams dr.) I would give the overall only 2 stars because it has been either a hit or a miss when speaking to the techs about my prescriptions.Today, though, let me tell you!!I called in today to refill one of prescriptions and a man answered the phone in a semi normal way, but still not like the other employees who work around him.I then told him my name and that’s it!The man did not even leave room for hesitation! He very coldly responded, (without even asking for my DOB!)”Nope, no scripts here for you! No scripts in that name!”I decided this was odd so I asked him his name. He called himself “Wilson”, and I told him to put me on the phone with another employee. Well, he put me on hold….I eventually hung the phone up, and private called back. Somebody very nice answered this time, and imagine that! My prescriptions were actually ready!!! AND to top it off, y’all there is not a Wilson who works at this location!Sorry for the long review, but posing as a Walgreens pharmacy tech?!?#Nonsense.#End.IT.<3 Haley
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September 2023 by Kayde Green
Hands down the WORST pharmacy. The pharmacist are rude and can never seem to get it right. They call you to let you know that your prescription is ready, only for you to arrive to pick up and it isn’t actually ready!! Please do your homework and DO NOT get your prescriptions sent here.
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July 2023 by Amanda Fox
They never have my prescription refill that is on auto refill. its always delayed, I am beyond frustrated. I use this as a thyroid medication and require it due to no thyroid. Literally every time I refill it I have this issue. I will be transitioning my prescriptions elsewhere.
