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June 2024 by Pam L
They were unable to fill an Rx for a common antibiotic and instead of checking with other Walgreens handed my husband a screen shot print out and told him to call around. I understand staffing issues and being out of stock - I don’t understand not checking with other Walgeeen’s on behalf of the patient. That’s one of the reasons people go to a national chain - for ease in case one location doesn’t have what you need. If you can avoid this location do so. Liberty Pharmacy down Williams is great and so is Gus’ drug downtown, do yourself a favor and don’t even start with this place. There is a 24 hour CVS in Round Rock too, there’s just no reason to patronize this Walgreens and I don’t plan to ever again.
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June 2024 by Tim Boyd
Horrible customer service. No one at checkout counter. People should just walk out.
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January 2024 by J1001H
Same complaint as everyone else. Pharmacy staff
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January 2024 by Kristy Hall
Customer service does not exist at this Walgreens. Interacted with 3 different employees and all avoided eye contact and spoke to us as if we had asked them to hand over their first born. If you hate human interaction so much you probably shouldn’t work a customer facing job. If you’re looking for a new pharmacy, keep shopping.
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January 2024 by Jean Solana
Walgreens booty crossing Georgetown Tx has put my 92 yo mother in danger by not sending her a new heart drug for 2 days..they sent to Dallas for it..WHY??!! Still hasn’t received it…Argggh…She has no car…at the mercy of their incompetence
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January 2024 by Shannon Williams
Pharmacy isn’t open on weekday mornings
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December 2023 by Dan R.
This walgreens is always having for last year or longer, to slow , they have Verizon , with phone issues, per pharmacist, it's there issue and for me to contact them , for future will further to another one or somewhere,
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September 2023 by Thomas Wheeler
Worst customer service I've encountered in 71 years of lifeI'll drive to the next town before I go in there again.
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July 2023 by Aristides Ricardo
Disrespectful towards women
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July 2023 by jessica lopez
This Wal Greens needs new Everything. Most of the employees are very rude. New management would be great to. The cashiers are not trained properly. They don't seem to know how to work the register.
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April 2023 by Vickey Collins
We love Walgreens. When delivering pay attention to Apt #'s and correct customer to receive purchases. Thanks
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February 2023 by Paul G
I’m a manager at a wholesale establishment , these pharmacy techs have wonderful customer service , have to name Jennifer, Jarod they always 100% have amazing customer service even with the disadvantages the endure everyday of being short handed and they still put on wonderful customer service . I have seen customers just plain rude to these pharmacy techs because the have to wait an extra 30 minutes for their scripts, and the employees continue to have great customer service . I know for a fact any where in town every pharmacy is slammed , understaffed and have long lines . These pharmacy employees are doing in amazing job and need to be recognized by Walgreens !!!
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February 2023 by Paul Groce
I’m a manager at a wholesale establishment , these pharmacy techs have wonderful customer service , have to name Jennifer, Jarod they always 100% have amazing customer service even with the disadvantages the endure everyday of being short handed and they still put on wonderful customer service . I have seen customers just plain rude to these pharmacy techs because the have to wait an extra 30 minutes for their scripts, and the employees continue to have great customer service . I know for a fact any where in town every pharmacy is slammed , understaffed and have long lines . These pharmacy employees are doing in amazing job and need to be recognized by Walgreens !!!
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December 2022 by cubralbre
Pharmacy is too busy and pharmacist is going to make a mistake. Put a 12:15 appointment that arrived at 12:30 in front of my 12:00 appointment. It never registered when I told him, he just said sorry, we are busy. This was the 3rd time for a flu shoot. First time, the refrigerator broke, second, they were just closed, and this was my third...I just walked out after waiting for an hour...
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November 2022 by Leslie Scantlin
I'm sad to report that the positive experiences I had here a few months ago have been overshadowed by the rude and dismissive treatment I have recently received by the pharmacist at this store. He made light of my life-and-death situation multiple times, when he could have just as easily shown sympathy and a wish to be more helpful.
