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August 2024 by Shari E
Stephanie has been our agent for over a decade and has consistently been available to provide service and suggestions suited to our needs in various stages of coverage, i.e. adding young adult drivers, roof or auto claims, policy renewal comparisons, etc. We highly recommend her!
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August 2024 by Dave Hunt
As I went through different life changes over the previous couple of years, ending in the sale of my house and moving to a new city, I wasn't sure if I should stay with the insurance company I was with. Stephanie is so personable and helpful that I realized I HAD to stay. She instilled confidence through her work and ensuring that I am getting the best deal possible, and she took out any worry I had out of the equation. She is a great communicator, she is thorough, and she made my life incredibly easy through the process. I will make sure wherever she goes, I will follow. Thanks Stephanie!
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August 2024 by Jerry Benton
Mrs.Frank is very professional and courteous
She literally walks me the process and I'd gladly share her name with family and friends as there agent
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August 2024 by Dave Morris
I've been with Liberty Mutual since 1989, and I've always received excellent service. Still, Stephanie Frank has raised that bar by going above and beyond to find the best solution for my insurance needs.
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July 2024 by Ginger Joyner
I've been working with Stephanie for years and she has always been on top of making sure we get the best policies for the best rates possible. She's the best!!!
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July 2024 by Tom Burlew
Stephanie is awesome, great insurance rep. Hannah is awesome too!
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July 2024 by Becky Houser
Stephanie was easy to work with, answered all my questions and found the right insurance policy for my needs. I would not hesitate to recommend her.
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July 2024 by Robert Gather
Excellent agent, always handles all my needs.
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July 2024 by Bonnie Kelly
I have been working with Stephanie Frank since the day I moved to Austin in 2015. Every year she gets on a call with me so that I can review all of my insurance needs to get the best coverage for the best price. I compare the coverage and the pricing with other Insurance companies. She always works with me to get the best price and coverage possible. She explains it clearly. A few years ago I thought that I should have flood insurance. She helped me to understand my options and make the best choice.
Whenever I have a question she is there to answer. And, I ask a lot. I highly recommend Stephanie. It is one of the aspects of my life where I feel like I really know what I am doing.
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June 2024 by Milam Mabry
Stephanie, thank you so much for helping our family. When it seems like all of today’s challenges are handled by call centers, Stephanie Frank absolutely stands out as someone who is not only accessible but also extremely knowledgeable. She is 5 Star and A Plus in the customer service department and takes the time to walk us through options, pros, cons, costs, etc. we appreciate your availability and your follow through, Stephanie!
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March 2023 by Chuck Mills
Stephanie is a true professional who attends to her customers' needs and thrives on customer service! Not to mention the $$$ she saved us on our home insurance. You can't go wrong by contacting her today!
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March 2023 by Ethan McKay
Stephanie has been my agent for over 9 years now. She has a wealth of knowledge of insurance and she cares deeply about others. She always works her magic to get me the lowest rate too! Thanks Steph!
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March 2023 by Dawn Kirchofer
Great agent. She found several ways to save us money on both our home & auto policies. What I love about Stephanie is that she listens & finds a Plan B to help her customers!
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January 2015 by Jacob H.
Stephanie is very clear and concise in explaining the different coverages she offers. She is also very patient in handling questions and concerns and will work with you to find the best rate for the coverage you want. What impresses me the most is her attentiveness to every one of her client's needs - you'll feel like you're her only customer!
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January 2012 by Michelle G.
Stephanie Frank is my agent at Liberty Mutual Insurance Company and I am so impressed with her knowledge and professionalism. She gets 5 stars because I can always count on her to give 110%! Fantastic agent!
