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October 2023 by Greg Shelnutt
Very easy to deal with ,friendly ,helpful, awesome customer service.
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March 2023 by John Howze
Deals that don't result in pure profit to the place are few and far between. Solidly lose on every transaction.
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February 2023 by Trent T.
I have never felt the need to write a negative review on any store but I have never been treated so poorly than I was today. I took in a brand new Dell monitor for a loan. 14" portable that acts as a second display with a laptop. It was brand new and I literally unboxed it for the first time there in the shop. They told me they needed the power brick so they could see it work. I am still scratching my head. What monitor needs a power brick and why? They plug right into the end point device. IE the computer. I even brought in my laptop, plugged in the monitor so they could see it work as designed. I tried to explain it doesnt require or even take a charge. Like any monitor it is powered by the computer. Now if I was pawning the computer then of course it would need the power brick. Its ok to have little technology expertise but at least be polite. Horrible customer service and inadequate product knowledge. Luckily they are an anomaly. I went to the National Pawn in Round Rock and was in and out in 10 minutes and even more money than I was trying to get in Georgetown. I have been a customer of this place for well over 5 years. Must be new management. I will never be back.
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January 2023 by Dean H.
Worst pawn shop ever!! I can't believe they expect to keep doing business in this community by lying and cheating their customers out of hard earned $$ and time!! Don't trust anything that comes out of their mouths!! They are scammers!
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December 2022 by Lily J.
First time there and wanted to sell my David Yurman 18kt necklace that weighed about 24 grams. The lady told me, "Honey, it's plated and it's not 18kt, it's the wrong color I know cause I've been doing this for 10 years" she even "said" she tested it with the acid. She did not lol, I went to a jeweler in Austin who wanted me to say "thank you" for giving him the opportunity to buy the amazing "real" David Yurman solid 18kt gold necklace! My first time in a pawn shop and my last.
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December 2022 by Will Nakata
Sleazy business practice when it comes to selling video games - no sticker prices and “we’ll look up the price on eBay”. When everything else is overpriced, it leaves me wondering why I would ever shop here again. This pawn shop clearly has no idea what they’re doing in terms of recognizing the condition in what they’re selling, and only interested in making as much money as possible at the customers expense if it’s not even close to its working condition value.
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October 2022 by Cory Larson
Items I was interested in were 80% or hight to retail prices. Except these items were used and showed signs of wear and tear. I'm not sure where everybody else is getting the good prices from because even on eBay expect to pay far far less
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February 2022 by Ree Bridges
This pawn shop is so nice and clean. They have some great stuff and have reasonable prices. The staff is so nice and helpful too! Will definitely be back!?
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December 2021 by Brian clementi
The whole process was quick and easy!! And the employee's were professional and in a great mood!!
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November 2021 by Leon Garcia
They are really nice an have good customer service would recommend them to everyone one
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October 2021 by John McBride
This pawn shop is on it. They do good business and I only use them when I'm either looking for something or need to pawn something. I ONLY deal with these guys. The People aren't like strangers and they try and get you where you need to be. Thanks guys I will be back. Easiest thing I did all day was come here
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September 2021 by David Rhodes
Expert service & response with multiple items simultaneously. Quality salesman filling my personal needs. Not pushy like other pawn shops. I will ONLY SHOP at NATIONAL PAWN & JEWELRY from NOW OWN.!!!!! 5 STARS!!!!! THANKS GUYS,DAVID.
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September 2021 by Kate Fields
Wonderful customer service! Friendly and helpful staff. Can't do better than that! Love these guys!
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August 2021 by George Sanchez
It's always very pleasant when I go there to do business National Pawn a very nice experience I believe the gentleman's name was Joe very polite and very knowledgeable
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July 2021 by Nickie Brereton
I love this place! They are always so super helpful and nice, and they have always worked with me on anything I need or any of my items. Kiefer has been so great at helping me out, even when he’s off the clock! And Veronica always calls me on anything important. They have definitely gotten me through so tough times! Highly recommend!!!