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February 2024 by Marcus R.
I live in Pflugerville, I found my preferred nitro-phos fertilizer here, a product elusive at my usual Georgetown nursery I go to. The drive, though lengthy, was enjoyable despite potential traffic. Once you arrive, a spacious gravel parking area awaits, with carts conveniently placed to the left as you approach the building. The nursery offers a diverse selection of plants and decorations for both indoor and outdoor needs. Staff members are attentive when asked for assistance but generally let customers explore independently. The shopping area is notably spacious compared to typical nurseries, providing a comfortable browsing experience. An added bonus is the 5% military discount, available upon request with proof of military service through a valid veteran, military, or Texas driver's license indicating veteran status. This discount for veterans or active-duty personnel is a commendable practice in my opinion.
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January 2024 by Natalie Brown
If I could give zero stars, I would. I am extremely forgiving, and I gave this nursery, the most benefit of the doubt. I also never do these reviews, but I thought it necessary here. Thats how much this doesn’t sit with me. I really and truly wanted to like them as unfortunately, I live about five minutes away, and any other nursery is a much farther drive so I will probably stop in now and then for soil and small plants, but only out of necessity. Basically, last spring I really wanted to have help building my garden and had someone come out for a consultation on irrigation change up and possibly sod removal in some areas for garden beds and walkway. I was told that a quote would be worked up and I would hear back in a week. I never heard back. I called 3 or 4 times spaced out in between. Months later in the fall, I even went in and bought some plants and talked to a couple of employees there. I had racked my brain trying to figure out if it was something I had done or said. The only thing I could think of was the consultation was $50 and I had cash prepared in the kitchen, but I have three young kids and I was a bit frazzled when he arrived. My husband had just arrived at the same time for me to pass off the kids, and I was still running on mom brain trying to get across the things that were important to me in the garden. At the end of our conversation, he left quickly out the side gate, and as soon as I walked back in telling my husband what was discussed, we quickly realized the $50 on the counter. My husband ran out front to give it to him but he had already driven away. The nursery was already closed at this time, so I couldn’t call, and I didn’t think it was much of a problem as I had planned to go forward with them anyway, and give them the money next time I saw them or included in the quote, whatever was easier. (I’ve spent lots of money with them in plants and pots already, I’m honest). I mentioned this when I stopped in this past fall, that I was really sorry if it was the $50 that was the issue, and wasn’t intentional, but that I was always going to pay it. I had contacted them many times and was always told they would get with the person I met with, and he would call me back, but he never did. The employee I spoke with, said the exact same thing. She double checked my information, and said he was out, but that he would get back with me soon. She assured me it wasn’t the consult fee, and not to worry about it. It is now the middle of January, and I have yet to hear from them. Quite honestly, I was way too nice, and like I said was extremely forgiving. I never became angry with them or yelled, I was very polite. I was hurt and disappointed for so long. And truly, I am not the one in the wrong here. I shouldn’t have had to stress so hard, thinking about what it might have been that upset them if they are upset at all, and if it was the money, which I had always planned to give them, I think it very unprofessional to just ghost me instead of asking for the payment. It was an accident in the first place that I forgot about the cash. And it may not be about that, but who knows. I ah e nothing else to go on. Either way it’s extremely unprofessional. Either they are worried about the 50, when the job surely would have garnished in the 1000s I’m assuming. Or they just didn’t want to do the job so ignored it. Anyway, I waited a long time to call them out, but I thought I’d save someone else the stress. And it looks like from their other reviews that their service and results in jobs they actually responded to have left others wanting, as well. Hill Country Water Gardens and Nursery is a fantastic nursery for those in the Georgetown area that don’t mind the drive to Cedar Park. You won’t be disappointed.
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January 2024 by Andrea T.
Harold is a rockstar. He is so professional and knows his stuff. We hired Hillside for a large landscaping project which he oversaw and did amazing. Then we had a pipe break at our back flow. He came out in less than 2 hours and restored water to our house. I trust the work they do and the advice they give. Highly recommend.
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November 2023 by Kristen Alpert
Staff is knowledgeable and they are helpful and kind.I think the comments from another customer about rudeness were due to a language barrier — so to me, the person who wrote the bad review seems incorrect in their assessment of Hillside.Also, their plant selections are exquisite, thriving and healthy ..
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October 2023 by A Google User
Staff is knowledgeable and they are helpful and kind.I think the comments from another customer about rudeness were due to a language barrier — so to me, the person who wrote the bad review seems incorrect in their assessment of Hillside.Also, their plant selections are exquisite, thriving and healthy ..
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October 2023 by Lanna Pekar
When you pay 60+% more and there is absolutely no warranty, make sure you have green thumb and know exactly what the plant needs if it starts to die within a week of buying it.We kept our plants watered (like they said, and it rained) but they still looked bad within 5 days and close to dead within 10 days.We’ve planted trees, bushes, and flowers many times before and have NEVER had this happen.The only offer they extended to us was a 10% discount on their overpriced plants for our next purchase. No thanks!I hate writing a review like this (especially for a local “mom and pop shop”) but people need to be aware.
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June 2023 by Dama Reffett
Bought 5 pillar rose of Sharon's labeled at purple. They are all white. Their plants are healthy though.
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May 2023 by Mariah G
They have an amazing selection for yard decor! Was definitely in love. Definitely should check it out!
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May 2023 by Kevin M.
Fantastic premium soil. Well worth the delivery fee and price. Will definitely give their service again.
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April 2023 by Mike Joseph
The nursery had the best selection of plants we have seen in Georgetown. Harold provided us with his individual attention and assisted us in finding everything we were looking for. There personal touch and customer care are excellent.
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April 2023 by Michelle H.
This is the nicest nursery in Georgetown. More than a nursery, it is my new happy place when visiting family. They have fun music, amazing helpful staff, beautiful huge selection of very healthy plants, crazy yard art and very sophisticated yard art, house plants and the largest trees I've ever seen if you don't want to wait ten years for it to grow in your backyard.
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January 2023 by Kevin Nelson
The guy on the phone was super nice but their pricing is ridiculous. $32 for a 3 gallon boxwood? No thanks. I'll drive to round rock and save $180 on 12 plants.
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November 2022 by Savonna Stender-Bondesson
I love this nursery. The staff is always so helpful and sweet and kind, the selection is always great here for all things plant/yard decoration, etc. It is very easy to get around the nursery and see all that you might want to browse so it isn't so cluttered you can't move around. It is just a generally beautifully taken care of spot that is lovely even if you're just wanting to walk around and enjoy an hour of 'window shopping' but I've never managed to not walk away with something from here! Definitely a Georgetown favorite for me and my family.
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October 2022 by Amy
They took an order on phone and put in trunk five minutes later when I had Covid. Was just a tiny few plants- but they were so nice about it.
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September 2022 by Amber Kingsley
Beautiful nursery with a huge selection of plants. The feel of the place was so relaxing and it was easy to see that they love what they do here.
