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February 2024 by Kae Bingham
Trigger warning, flashing overhead fluorescent light could cause epilepsy seizures. It's been going for well over a week now.
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January 2024 by Chug
This has always been one of my favorite thrift stores, but I was just in there today, and they seem to have started using an eye-wateringly strong "deodorizer". I had to leave after only a couple of minutes.
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January 2024 by Camden Brunson
They did not help me unload my donations
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January 2024 by Hannah Rolan
This location is grossly overpriced and their manager, Jamie, lied to me about why they could not accept a return. They literally sell other peoples donated junk and is too bothered to help a customer with a small return. I spoke with a manager at a different location who gladly accepted my return and informed me the information that Jamie gave me regarding returns was false. Fire Jamie and find another felon to run this store.
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November 2023 by Monica Guidry
This location looks organized upon walking in, but they really don't place any importance on separating the kids' clothing from the adults' clothing. Found way too many kids' clothes with adult labels when they OBVIOUSLY didn't compare to the adults' sizes. I'm super disappointed by this location, and I don't plan on ever going back. It was a huge waste of my time.I also can't believe that their prices have gotten so high for being a "thrift store." I am happy that I decided not to donate anything to Goodwill over a decade ago. I would be angry if I saw that my clothes were being sold for more than their original cost! I recommend everyone take the time to go to an ACTUAL THIFT STORE with THIFT PRICES.
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September 2023 by Carlos C
Shannon Cedillo, you’re the reason everyone’s insurance is high you can’t drive. Your driving is reckless! I’m lucky I was able to make it home, as a motorcyclist we tend to avoid people like you. You’re the reason some of us can’t make it home to our families. If you drive recklessly I can just imagine how reckless you are at work. Being an assistant manager doesn’t give you the right to put everyone’s life in danger.
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June 2023 by Laura Hicks
A lot of choices for anything. My Dad found 2 great PGA golf shirts like brand new. Goodwill has sure gone up with their prices. Some things on my own know I'm not going to pay that I might as well go to Ross. But sometimes most of the time you can find a good deal if they've got maybe a little greedy
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May 2023 by Cindy Rosales
Awesome!!! Greeted by friendly helpful staff immediately upon entering. Extremely clean and well organized with a great selection and variety of like new products.
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May 2023 by Jack Holland Jr
Prices have been all jacked up way to high for a pair of pants 8.49 and that had stains all in them and they couldn't give me a different price what a rip off
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March 2023 by Angela Merkord
If I could give this location zero stars I would. Absolute worst customer service experience ever! First of all not only are the prices outrageous for a second hand store but the associates, two older ladies, in particular the one with glasses, has absolutely zero customer service skills! After waiting in line for about five to seven minutes finally she comes over to open the second register. I go up to the counter, place literally two jackets with hangers on the counter to which she immediately snapped "you could've taken the hangers off it would make this go faster" first of all great customer service you got there, second it's not my job to do your job for you, there were 2 people behind me and it took you all of 10 seconds to remove those hangers. I've been waiting in line just as long as everyone else has, again it's not my job nor is it my fault that you chose to let the line get that long. Learn some freaking customer service skills. I will never be shopping at this location again! Absolutely atrocious! Honestly based on the sum of these reviews, it sounds as if a particularly rude older female employee needs to either be re trained or replaced!
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March 2023 by Suzanne O'Brien
Georgetown Goodwill is clean & organized. Great finds!
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February 2023 by Emily Peterson
First time visiting from out of town, and the white old lady was so rude. I changed my mind about an item and she tells me okay well you can go put it back, excuse me ? You don’t have a put back in by the register? Then I asked her another question about the item and he gives back a rude response. I was so shocked they hire people like this at goodwill. So disappointed
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February 2023 by Katie Grace
Absolutely the worst customer service i’ve ever experienced, the two older women, one with blue hair and the other with glasses were beyond rude to me and my sisters but seemingly nice to everyone else, were never ones to complain but this was ridiculous!! We waited by the dressing rooms for 30 minutes as all associates were busy checking out other customers, when one was free and walked our way we said hey to grab her attention and she turned and walked away, then my sister went up to another and the first woman laughed “was that what you were trying to ask me when you said hi?” after being reminded of the four item limit we went in, then they came up and told us that they were closing the dressing room in one minute but didn’t say anything to the other woman in another dressing room, fast forward to checking out the cashier had an attitude with everything she said and was so snappy and rude, it was beyond ridiculous, will never be coming back nor will i ever recommend anyone to go here
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February 2023 by LongLeggzz A
Very clean store. Setup very nice. Some items way over priced. Most of the employees are working derful.
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January 2023 by Martha Gallahan
This is a very over priced Goodwill... Don't waste your time or money at this store....Makes me so mad
