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January 2024 by Jc
I got a boot barn gift card for my birthday and wanted to go to boot barn to see the balance on the card, before I went to the store I peeled off the sticker on the card, I thought it would maybe say the balance on the gift card but I was a code and it never said to not peel off the sticker, we went to the cashier but they told us that they couldn’t scan it because the code was peeled off but it has never been used. Although employees were nice and gently attend us and know that it’s not their fault I couldn’t use the money in the gift card and they never gave a solution to the problem even thought the gift card had money and it was never used.
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January 2024 by Patrick Mendoza
Great place to grab some boots and western wear. There's a lot of boot options.
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December 2023 by Clint Isaak
They have a decent selection of hats and a large selection of boots, more than I anticipated. The sales staff were helpful.
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December 2023 by Roger Ramirez
Thank you for all your positive reviews, In the market for boots, hats, jeans shirts, hat cleaning and shaping come see me at the Barn in Georgetown.
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December 2023 by Katy S
Pretty sure I got followed into the bathroom by an employee who pretended to clean the bathroom and just stood inside the open bathroom stall doing nothing. (Trying to spy on me)Beware of this store esp if you’re not a white person.
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November 2023 by Marcus Allen
Great service and plenty of boots to choose from.
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October 2023 by David Burroughs
Last month I ordered a pair of 36-32 jeans, and they sent me a pair of 36-42. Two weeks ago I ordered a pair of 36-32 jeans and they sent me a pair of 36-36. I returned those to the store and an employee re-ordered a pair of 36-32 jeans. I received the jeans via mail and they once again sent me a pair of 36-36 jeans. I'm not kidding!!!!
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September 2023 by C Courtin
Roger at Boot barn Georgetown knew exactly what I needed from boots to shirts and jeans. He was very knowledgeable on the products and was willing to go the extra mile to assist. Thank you!!
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September 2023 by Google user
Roger at Boot barn Georgetown knew exactly what I needed from boots to shirts and jeans. He was very knowledgeable on the products and was willing to go the extra mile to assist. Thank you!!
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August 2023 by Sabrena Reed
Bought a pair of $300 boots, needed stretched...left for 4 days and when came to pick up seemed as though they didn't even try to stretch the boots. Felt the same as when tried on. The assistant manager Bonnie was no help. Acted as though she didn't want to be bothered so we just decided to returned the boots. Came back next day with receipt to return boots and she was still acting as though we were a bother to her. She needs a lesson in customer service in order to he working with the people who help her get a paycheck.
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July 2023 by Abby W.
Whoever is working the date of 7/28/2022, the ladies were not nice at all! Did not greet me when I walked as one lady up front saw me, didn't say anything until I approached her asking for her. Yet me asking her for help seemed to be an issue! Will not return to this location do to shitty attitude/ customer service
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July 2023 by Lovely A.
If you're in the market for anything Western or Country (boots, hats, clothes, etc..) come here and go see Roger! He's amazing- he helped me find the perfect pair of boots for my birthday. I really appreciate all his help. The ladies and other staff here were also really friendly and helpful too, but Roger really went above and beyond. This store is clean, very visually appealing, and has a great selection of merchandise to choose from.10/10 would definitely recommend. This location has our business from now on.
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June 2023 by Luis Meraz
Dude rather talk to the cashier than actually help any of the 2 people in the store.
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June 2023 by James M.
Just wanted to drop a positive review for this store. The sales ladies who were working on 6-11-23 are awesome. They were quick to answer our phone call and quick to look on the shelf for the particular boots I needed. We drove the extra 20 minutes because of their customer service. They took my business from a store in Round Rock. I think the assistant manager and manager should put on a training class for the surrounding stores on how to handle customers. Thank you ladies. Y'all rock.
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May 2023 by Nichola Morrison
I've shopped at various Boot Barn locations for over 20 years. This one is clean and has a nice feel but they need to work on having better sales. I even went in on Black Friday to find some deals and there was nothing special on sale and very little was on sale. They also need to add women's wallets and some higher end boot brands.
