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October 2024 by Sjoerd Quist
Great Western shop
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August 2024 by Bri Coursey
Customer service sucks. No one comes over to help. When looking for someone you can’t find anyone. The people working don’t smile they just glare at you.
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April 2024 by Matt Denham
I prefer to shop online, solely for the reason of being smothered with “service” like you get here. You can’t shop here, because you’re watched, and questioned, by circling sales vultures. Selection was lacking, but if found some boots, for work. Will definitely go back to online shopping.
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April 2024 by Carlos Gonzalez
Worst customer service
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March 2024 by Richard Herrera
This store only has small people cloths
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March 2024 by Shawn Tilley
Never carry 11 1/2-12 1/2 EE wide size boots. Only boots for tiny feet people. Not even worth trying to shop anymore at local retailers.
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February 2024 by Courtney P Bird
It’s fun to look around
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January 2024 by Jc
I got a boot barn gift card for my birthday and wanted to go to boot barn to see the balance on the card, before I went to the store I peeled off the sticker on the card, I thought it would maybe say the balance on the gift card but I was a code and it never said to not peel off the sticker, we went to the cashier but they told us that they couldn’t scan it because the code was peeled off but it has never been used. Although employees were nice and gently attend us and know that it’s not their fault I couldn’t use the money in the gift card and they never gave a solution to the problem even thought the gift card had money and it was never used.
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January 2024 by Patrick Mendoza
Great place to grab some boots and western wear. There's a lot of boot options.
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December 2023 by Clint Isaak
They have a decent selection of hats and a large selection of boots, more than I anticipated. The sales staff were helpful.
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December 2023 by Nazmul Hassan
Employees here follow customers into bathrooms and racially profile customers. Often not providing the same services to different ethnic groups. Georgetown is a culturally diverse community and it’s a shame in 2023 Boot Barn is unable to hire & train employees who are equipped to deal with customers of different ethnicities.
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December 2023 by Alex M
Pretty sure I got followed into the bathroom by an employee who pretended to clean the bathroom and just stood inside the open bathroom stall doing nothing. (Trying to spy on me)
Beware of this store esp if you’re not a white person.
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December 2023 by Roger Ramirez
Thank you for all your positive reviews, In the market for boots, hats, jeans shirts, hat cleaning and shaping come see me at the Barn in Georgetown.
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December 2023 by Katy S
Pretty sure I got followed into the bathroom by an employee who pretended to clean the bathroom and just stood inside the open bathroom stall doing nothing. (Trying to spy on me)Beware of this store esp if you’re not a white person.
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November 2023 by Andy Hammack
Great selection at competitive prices