“I just want to say that I'm very happy banking with First Convenience Bank in Gatesville, service is always prompt and accurate... I want to thank Rizzie Welch for always taking the time to answer any questions and thank her for the great job she does daily with a smile on her face ... Thank all of you ...”
“Undoubtedly the friendliestmost helpful bank employees with whom I have ever dealt.I recently opened my account. During the process, I was accepted as if I was a member of the family. The entire process of getting my direct deposits and other services reestablished were accomplished flawlessly.It is a pleasure to be greeted by name and not a number each time I enter the bank or use the drive through facility.Rating this bank with anything other than five stars is truly an injustice.”
“2 things happened. One I went in to open a CD and Kimberlynn helped me. She is amazing and smart and showed me everything I needed to know and then some! She made me want to bank there!#2…. I called bc I had a complaint and the Bank manager called me back and I told her my complaint and she took me serious and treated me with respect. Well, turns out I was wrong and misinformed. She ended up calling me back and told me what had happened. I quickly apologized and told her thank you for the follow up! She was so professional when she could have really rubbed it in my face! My friend and I will be going to this bank now and I suggest everyone give this bank a chance! I really appreciated how they handled everything from start to finish! PLUS they have the best CD promotion…. 5 months for 5%!! It is the best I have found!”
“Very friendly and local banking with more branches than I initially realized. They are a full service bank with lots of services that they offer. Highly recommend for anyone wanting to support a local bank with more services. Everyone at the branch is friendly and helpful and will get you going.”