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June 2024 by Christine Garza
Rude pharmacy. I was trying to get my meds and pharmacist put me on hold. Never picked back up
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June 2024 by fanny soto
worst pharmacy ever they never have the prescription ready they always have an excuse and when you call them never pick up the phone.
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June 2024 by Lindsey Zenker
Wasted 5 minutes waiting for someone to unlock something used the qr and asked two people in person no one ever did.
Anyway Walmart across the street was $3 cheaper for Claritin and it wasn’t locked.
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June 2024 by Laura Johnson
Thank You For Your Service !
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May 2024 by Love for Science
You walk in and nobody greet you. Nobody talk to you have to chase somebody down and they kind of respond like you’re bothering them. They drive-through the pharmacy is awesome but it takes forever because you’re so busy because of the location. It’s always a good get out. I got used to being ignored Because we can’t find anybody to check you out or help you get your stuff in photo.
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April 2024 by Damon LaFrance
Great customer service at the pharmacy drive thru today!
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March 2024 by jw wdp
This place is horrible. They answer the phone and say "hold" and put you on hold. That is called SLAMMING. in the customer service business. And that is a big NO NO. I will be changing pharmacies as of today. NO MORE!!!
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March 2024 by Steven McFaul
Not really five stars, but once the pharmacy staff realized I needed these meds quickly they worked together to fix the problem and when I got there they had everything worked out, and I didn't give them long, so, they're pretty good compared to any other local pharmacy.
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February 2024 by James Ray Green (Jamie Raye)
Good experience here .Quick service as well Manager opened an extra register promptly when a line developed. I recommend this location.
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January 2024 by Izzy Da-k1d
The pharmacy is the worst in garland they are all mean and seem not to want to do there job to help people get the meds .. they hang up on you and put you on hold . I called them while I was in the store with nobody even in the pharmacy they still put me on hold while I was right in front of the desk with nobody else getting service … also the female that is in charge had a attitude and she is very mean even over the phone she has a attitude and told my 86 year old grandmother she needed to wait in the car then had her wait for two days before they told her what was the status of her meds I will not recommend this Walgreens to anyone because they need training in customer service and how not to bring there home issues to work with them
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January 2024 by Tim Bryant
This guy was amazing
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January 2024 by Daniela J
They refused to return damaged merchandise I had receipt, had my ID. They refused, said I HAD to go to the store where I purchased the item(where on the receipt does it say that?)- their excuse was they would be unable to sell the item I was returning I told them the item was defective they wouldn’t be able to sell it anyway but they still made me go to another store. It’s like they don’t want to work or do the least amount of work possible. I’ve been in there before and the manager (long dark hair light skin young woman- same one that refused the return) kept walking away from me while I was asking a question. She kept trying to wave me off, talked to me like I was dumb for not understanding her when SHE was the one that didn’t care to listen to my questions and give me an answer.
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November 2023 by Priscilla Vega
This medical office is unprofessional and not punctual even if you’re the very first patient. I was rushed due to an urgent personal circumstance and I mentioned this to the front desk. She proceeds to assisting a patient that came in after me and then confirms I can’t get a referral quickly. I came here before and while it wasn’t the best experience, it’s close by. However, I wouldn’t recommend to anyone since you’ll spend the same amount of time there if you drive out to a physician’s office.
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November 2023 by Olivia Sanchez
Rude black lady cashier, she needs to take a class in customer service.
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August 2023 by Karen K.
I take several medications and transferred all my prescriptions here about a year ago. Walgreens sure isn't what it used to be. Since I started using this location I have not been able to pick up my medications one single time without a problem. I usually order in the app. I swear my account must be flagged with something that says "screw this one up". If it could go wrong, it did. Time to get out of the pharmacy business. Works great as a 7-11
