Walgreens, a pharmacy chain, has received mixed reviews from customers. While some have praised the exceptional service provided by employees like Quyen, Joe, Marc, Rachel, and Jeron, who went above and beyond to resolve issues, others have been disappointed with the frequent stock shortages and delays in filling prescriptions. The central fill system used by Walgreens has been criticized for generating excessive waste, with large plastic bottles and unnecessary paperwork. Customers have also expressed frustration with the lack of communication from some Walgreens locations, which failed to notify them about unavailable prescriptions. Despite these challenges, Walgreens remains a popular option for those whose insurance plans cover the pharmacy, with one customer noting that it is the only option besides small independent pharmacies. Overall, Walgreens' service quality appears to vary across different locations, with some employees going the extra mile to provide excellent customer service.
Great Customer service Erica the shift manager is the best
April 2024
Terry was very nice and helpful went above and beyond customer service. Great employee
October 2022
Quyen, Joe, and Marc at the pharmacy were amazing! They went above and beyond by helping me clear up insurance issues. I was very surprised by the great service I received from them today.
