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February 2024 by Mindy Chiem
Update: Had a return, bought less than 30 days ago. I made the trip today all red eyed because my dog died on Monday and to walk in AND STILL GET HASSLED. I made it a point to get in before the 30 days because of their stringent policy. I had receipt in hand. I hate to be this way but these people are so incompetent. There is 0 common sense here. To tell someone that they are “making an exception” within 30 days is ludicrous. I wasn’t even making a return, it was actually an exchange, which means the company is still keeping the money in house. For the life of me, I just cannot understand where these people get off. 15 mins before I made a very painless return to Pink down the street. Old review from 6 months ago: They never have anything. I can’t tell you how many wasted trips I have spent driving over here and leaving with nothing. Get rid of all the beauty and focus on bras and panties. They have one table for panties and it’s always empty. Why?
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January 2024 by Andreana Martiflor
Laurie is a sweetheart! She assisted me without hesitation, and I didn't feel like I was bothering her. She helped me try a few options and was patient. I appreciate her being so helpful!!! The experience was definitely more enjoyable thanks to her. ❤️
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November 2023 by Amber McNeel
One checkout person with a long line and no help from other employees.
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September 2023 by Abid Mahmood
It's a good place to shop for women, the location is very good there is a small fountain park just opposite the store there is a Coffey shop a restaurant and much more
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August 2023 by xiomara Allen
Very nice staff. Great selection. Parking was scarce. I love that I don't have to go inside a mall to shop Victoria Secret. Easy in easy out. Quick lines.
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May 2023 by Angel Larson
They sized me without judgement. That was my biggest fear but they helped me find what I needed and were very friendly.
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April 2023 by Kassandra A
Workers left a security tag on my stuff after I made a purchase. When I left the security alarm went off and the workers proceeded to run after me like I had stole something. The workers gave me the most ugly look possible only to realize they had left a security Tag on my stuff...
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April 2023 by Susie Ramer
The store was a bit messy. However there employee was helpful. I got in on the 5 for $25 sale.
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April 2023 by Josna Varughese
I love VS but this location's customer service is horrible. They don't even try.
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March 2023 by Marty Nickel
Victoria's Secret is great! My wife shops and I wait outside. It's good to have some alone time. She's happy when she gets back to the car with her packages, and I am too!
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February 2023 by Sheree Crow
The customer service is great there. VS stores and other brick and mortar stores are lacking in variety and stock that you go to a store and they have to order it shipped to your house. It didn't use to be that way. They used to have more at the stores
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February 2023 by Marii Gutierrez
I wish they could have more options, and have the same items in online as well at the store.
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January 2023 by Mera Daghlas
i went to go return something and this lady said they close at 6... at 5:55 like ... def not going to this location again
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August 2022 by Elena Billings
Only carried a select size. I drove a long way to find out my size was limited in their store. They also did not have all featured bras from the new Victoria's Secret line.
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January 2022 by Nickcole Rushing
Lady actually watched me the whole time while I was looking at fragrances. I almost walked out. Lady I have a black card I don't need to steal. Why not ask me if I need help. I get it, it is the holidays but geez.
