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August 2024 by Adrienne James
Great customer service.
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July 2024 by Kenneth Rippetoe
Slowest service because they lack people working.
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July 2024 by Maribel Garcia
Cynthia was a great person and really helpful with my first time sending packages I was having my sugar low and she offered me some candies she is amazing ? ❤️.
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June 2024 by SHF
I don't understand. Expecting, tracking and was home all day to receive package only to get informed delivery update this evening saying " no access to delivery location" WHAT? Not raining today,single family house, no pets, driveway, foyer, box (non-obstructed) been here 20years. There shouldn't be any issue making a delivery here. I think it's more like "no effort to deliver item". This location leaves a lot to be desired. A few past experiences line up with others who have left reviews.
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May 2024 by Felicia D.
Upset that I have not received mail in almost two weeks and not mention I’ve been waiting on a package since the beginning of May. Can’t even get anyone on the phone to ask what’s going on, so over the post office ?
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February 2024 by Truly “Truly Blessed” Tiffany
I wish the option to give zero stars was available because this post office needs it! How many more complaints do they need before they do something!!!!The supervisor at this location is HORRIBLE!!! First, I put in a change of address online two weeks prior to my move. I have NOT gotten any of my mail and I had already removed the green vacant card out of the mailbox. They sent my package back to the sender a package I have been waiting on for 1 week and without notification. I had to call and make a case on both incidents. When I called the post office I spoke with the rude nonchalant supervisor who then tells me I need to write my name in the mailbox. I asked why I needed to do this when I completed and was charged online for a change of address and then she says in a monotone rude voice "it's our policy". I said that was nowhere online and how was I supposed to know. Now I'm two weeks post NO MAIL and she is giving me attitude. I pay money for things and I WANT THEM! Then she hurries me off the phone and abruptly hangs up telling me she will take care of it. THIS POST OFFICE IS HORRIBLE!. Mind you, I'm moving from Dallas to Garland and I wish there was a way to bypass this post office when dealing with my mail. How do you drop the ball but then get an attitude with the customer for inquiring about something that is FEDERALLY THEIR's!!!!! GHETTO!!!
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February 2024 by James Ray Green (Jamie Raye)
I get good service at this location and find the workers here to be extremely helpful .
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February 2024 by Susie McGee
We had a package delivered that was supposed to require a signature. Not only was there no signature collected, but the delivery person lied about giving it to an individual and just shoved it in our mailbox. They are lucky it was still there.
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January 2024 by Hunter A
Great customer service. Knowledgeable and kind.Dina was very helpful in resolving some concerns I had.
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December 2023 by Lucero Vazquez
Bad service I have been looking for my package for a week that was supposedly left at my door and I come to claim it and they don't give me an answer, only that they will investigate and to top it all off they answer you in a bad way
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November 2023 by Peggy Mote
Very helpful.
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October 2023 by Edwin Robinson
Nice good perfect
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October 2023 by Esmeralda
I just want to say thank you to the lady that works here.I had a package stating it was delivered however I never received anything that day. 6 days passed and my husband finally went down to the post office to look if they had it in the back.The lady did not have it but did write our numbers down in case she was able to find it.I get a call this morning and she confirmed the box has been delivered to the wrong address. She is going to try to get the box back however she will call me same time tomorrow to confirm.I know accidents happen but i'm very happy with the customer service that was provided to me. She made it seem like she really cared about my lost package.
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August 2023 by Destiny Tutton
They don't know where my mail is
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August 2023 by Sophie Kahlun
THEY ARE THE WORST! OPENED A CASE WITH THEM 6 DAYS AGO WITH NO RESPONSE! ABSOLUTELY PATHETIC!
