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January 2024 by Alex
Everyone was kind and helpful even though they were busy! It was a great experience!
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October 2023 by Jessica Lovett
Torrid is one of my go to stores are a plus sized woman, and firewheel is my favorite location to shop in store! They are always so sweet and helpful, especially with online purchases! I recently had the pleasure of speaking with Laura, while needing to return an item. Laura was so sweet and helpful, as well as answered all of my questions and concerns. I’ve never encountered any issues with this sweet staff, and will continue to shop here! ?
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October 2023 by Stephanie Hamid
Got my initial hi and was greeted with sales but that was it. No check in, no other interaction. I thought maybe that how they are but another customer came in and they were giving her top notch customer service. She was welcomed, I was ignored. This is the third time this has happened in this store. It didn’t used to be like this.
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October 2023 by Nikki Summers
Incredibly helpful staff! Was looking for a size they usually don't have and they were kind enough to look though everything to find it. Will definitely shop at this location again!
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September 2023 by Gayle Mead
Staff is friendly and very helpful.
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August 2023 by Poli McEntire
I ordered a site to store pick up and when I got home with my bra it had deodorant and sweat stains all over it. Yuck!
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August 2023 by Irene Chavez
It says online that it closes at 9pm but when I got there at 8:02 the doors were locked.
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April 2023 by Janine Bowden
Super cute plus size clothes, but they are more expensive than dillards name brands
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March 2023 by William Johnson
My wife loves this place and never let's up down.
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February 2023 by Sarah Renee
LAZY!!!!! I've had lots of stuff shipped over the years to Town East, Terrell, and Plano. NEVER in my life have I had a location not call me to tell me that my order has arrived and/or not call me before putting it all back for sale again. I would avoid this store at all costs when having something shipped because you probably won't ever see your stuff.
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February 2023 by Lacresha Chukwuemeka
Love the store Sam is very nice she’s my favorite hat person!
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January 2023 by Sarah Shedd
LAZY!!!!! I've had lots of stuff shipped over the years to Town East, Terrell, and Plano. NEVER in my life have I had a location not call me to tell me that my order has arrived and/or not call me before putting it all back for sale again. I would avoid this store at all costs when having something shipped because you probably won't ever see your stuff.
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December 2022 by Sharon Harris
I love it! Very nice place and the associates are very nice.
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November 2022 by Aimee Espinosa
Destiny was so very helpful! She showed me around and gave me suggestions. Great customer service!! Thank you.
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November 2022 by PINKDIVASTUDIO
I love everything Torrid, I always have a great experience when shopping there
