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November 2023 by Doc Strange
Decent car wash. Good water pressure..
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June 2023 by DaQuita H.
I came here for the 1st time before Mother's Day.. I always would drive past and see so many cars pulled up and being serviced. I thought I'd give them a try boy was that a silly mistake. I have a very nice SUV and I wanted it detailed inside and stuff which I didn't know they did until I pulled up. The vacuum service was 5ish out of 10... I still seen things I had in there prior to getting the service done.. ok, next red flag I was wanting to watch them clean my truck and the guy who was working with the young lady said you can wait inside. Me and my daughter went inside to pay for the service and once we came out we sat down at the bench.. just waiting for my truck.. why did these people steal from my vehicle?! WHY!!!!!!!!! If you wanted a tool that bad you could of simply asked but to steal a tool was so ignorant of you!!! I will NEVER return here especially a place that hires thieves and is in on it.. of course nobody knew who did it.. good thing I have a camera inside my truck.. thieves get nowhere in this world trust me!
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March 2023 by Eric E.
Marco took great care to ensure our car was properly cleaned inside and out. After a weeklong Colorado trip our car was admittedly filthy. The cleaning job done brought our car back to showroom floor status. Thank you for the excellent care and attention to detail you and your team took.
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October 2022 by P. Vo
No issues here. Everything worked in my stall just fine.
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September 2022 by Kaitlann F.
I don't live too far from here and I always see vehicles pulled up and being cleaned so I came by about 2 months ago and asked for a detail service which they do offer as you can see in my pictures, but they informed me that there wasn't enough time in the day that day. I understood because it was already 1:30. I came back a week later at 10 and they informed me they were short staffed and couldn't detail that day either. Instead of making a useless trip again I called prior to my next stop, spoke on the phone with a gentleman and asked what the correct procedure was to get a detail, he informed me it's all first come first serve and the earlier the better. This business opens at 8AM, today I arrived at 8:35 asked for a detail and was immediately told no we can't today. When I asked for explanation I was told "we aren't sure how much staff we will have today so we can't detail today" ... At this point I am beyond annoyed and ask to speak with the manager whose name is Michael. Michael informed me that they couldn't do a detail today point blank and when I explained to him what I had been through he said well the only way we can do a detail is if you're going to leave the car with us the entire day, "so can you leave the car the entire day?" throwing his hands around... no I cannot that's not what I was told on the phone when I called. I asked who was above him and he stated Chase, but that he wasn't in currently. I do not recommend this place at all. Unfortunately there is no resolution and businesses are taking advantage of customers all the time now days, there is just no accountability. Even when asking to speak with a manager and explaining all the issues you've had, they treat you as if you are the problem. I'm going to say that annoying line that everyone uses - "if I could give 0 stars I would" ...
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August 2022 by Josh M.
Came here because I didn't have time to go to one of the stay in your car and vacuum yourself cheap places. I was amazed at how well vacuumed my car was dust wiped and then to my biggest surprise my whole car was clean (even the nook on my back window). I decided that the extra few buck is more worth my time and having a wiped and dried car. Thanks y'all, my only issue was the cashier is not very courteous or communicative.
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August 2022 by Randy Sanchez
Mostly every slot was broken and the ones that worked the water and soap pressures were really low. I wasted 8 dollars what should’ve been a 5 dollar wash. Not coming back here.
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June 2022 by Phuong Vo
No issues here. Everything worked in my stall just fine.
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May 2022 by Kimbra M.
I have no idea how this place gets bad reviews. I just took my car in for a quick wash and was so unexpectedly surprised at how thorough they were. After it came out of the wash and they were drying it, one of the personnel noticed there were still a lot of bugs on the grill so she got a sponge to address them. They were fantastic and my 12 year old car looks better than it has in a long time.
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May 2022 by Brenda Baltierrez
Would absolutely give it 5 stars because we've been coming here for years... but they would make so much more &' keep their clients if they'd fix the other washing spaces, they have 8 spaces &' only 3 work. Vehicles are sometimes parked on the side waiting for their turn, from experience we've sometimes opted for the drive thru carwash instead after coming here first to check how busy it is. Vacuums, soap &' water pressure are great (fyi, vacuums get turned off at night, as to not disturb the homes around the carwash). Can't say anything about change machine because we take our own quarters.
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May 2022 by Prabhakar G
Good place to wash your car
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March 2022 by Brice Moore
No lights, room money, plus change machine does t work
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December 2021 by Mark Gigliotti
Several machine were not working
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October 2021 by Rodney Jolly
Was nice an empty...... Just how i like it! Plus cheap an clean.
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September 2021 by Kevin T.
I took my wife's Hyundai Genesis to get a full service car wash. While our car was going through the wash, one of the over head brushes broke the "fin" antenna off. Our Hyundai Genesis is almost 10 years old, so I can understand why this could happen. We found the "Fin cover" and it was beyond repair. At that point Chase, the manager came out to assess the situation. Trying to find a new replacement antenna has been quite a challenge. Chase not only looked online, he actually drove to the Hyundai dealership in effort to order a new replacement part. Even Hyundai couldn't order a new replacement antenna. Chase kept looking and finally found an exact match overseas. Although we're still waiting for the part to ship, it's very rare today to find this level of customer service. Chase has kept me updated on everything during his search for such a rare part. Chase has fully gained my trust in him and I couldn't be more appreciative of all he's done for us! I'll write a follow up review once we've received the part and Chase has installed it for us. We'll continue to take our cars to Star Car Wash not only because Chase has been outstanding with his customer service, but they also do a great job on cleaning your car inside and out!
