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November 2023 by Dev S.
It has been many years since I have reviewed this Sam's Club but there has been issues over the last few months. The two biggest issues have been expired sales tags and product and not enough shopping carts waiting in the front. Over the last few months I have noticed that the price tags on the shelfs have been missing, wrong and or expired. Back in August I found over 10 expired sales tags. I went to find a supervisor and he and I walked the freezer section and I showed him at least 10 expired tags. He was embarrassed and said he would honor the price. I also have found expired products in the candy/snack/chip section. I again alerted the staff and they took care of it ASAP. The only other complaint I have is they dont prepare for busy times at the club. If I go on a weekend or even on a week day after 4pm there is almost never any shopping cards at the main door. You have to go back to the parking lot and hunt one down. With all of the data and analytics that Walmart's Home Office in Bentonville has on it's customers and the world in general you would think they would know how to plan for busy times.Over all I am very happy with my membership and the value that Sams brings to my life. The staff at the Garland store has always been nice and never rude when I address issues with them.
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October 2023 by Carla S.
Great store with awesome merchandise and wonderful prices. I try to get here a couple times a week just to see what new items came in.
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August 2023 by Boston M.
Sams Club has amazing deals on groceries. As well as an amazing food court. I find it entertaining to shop here and highly recommend Sam's to anyone.
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June 2023 by Josh W.
I was having issues with my glasses fitting , loose and tight Detel , in another Optometrist in the Optical department was able to assist me with not 1 , but 3 pair to get to fit appropriately The both of them were very Nice , Especially Detel she has great people / Customer service skillsI highly recommend Sam's (Detel) for your optical needs!
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June 2023 by S A M 6 Careiumula VI
Very courteous, professional staff and pharmacist. Thank you for being there and always have my prescriptions when others don’t have it I go back to you always
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April 2023 by Selim Selimoğlu
They are very friendly
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April 2023 by Marcus White
I've been using this pharmacy for years, and will continue to do so due to its amazing staff! Therese gives fast & friendly service every time I come in, and Jennifer is an amazing pharmacist! I had some questions about a new medication and she thoroughly researched it on the spot! If you see a line at the counter you'll find it worth the wait to have your prescriptions filled here!
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April 2023 by Colten S.
First pretzel was great, 8/10, but the second one had raw dough in the middle. Possibly toxic. ALWAYS CHECK YOUR FOOD HERE!
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December 2022 by Francis Daza
Awful experience with pick up order placed a day ahead. Never bothered to call or email about the order not being ready after I waited 45 minutes. It was closing time so they just close without telling customers their orders won’t be ready as scheduled.
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October 2022 by Seth M.
Would give zero but I have to give something. went looking for a soda combo pack and couldn't find it so we asked a employee and she also couldn't so she got the manager and he said it was in the back and they can get it up front in ten minutes if we wait. So we did for an hour and twenty minutes. Then they finally got them for us. Would not recommend for literally anyone, avoid this Sam's at all cost, go to a different one at least.
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October 2022 by Ra C.
Don't shop at this store. Employees are rude and not friendly. I ordered a cake for my kid's birthday. I handed the order to the male employee working in the bakery. I come a few days later to get my cake and they don't have it. They can't find the order. They are not apologetic. The girl that decorates the cakes with the bull nose ring and winter hat could care less. She cared more about the fact that she didn't take the order so it's not her fault than she cared about my kid not having a cake on their birthday. Horrible!
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September 2022 by Jessie V.
Recently I dropped in to grab a few things and found everything I needed. I had scanned the wrong coffee maker and then my phone died which I had already scanned and paid for my order. Andre one of the supervisors helped me reprint my receipt and get the correct coffee maker and generally saved the day. Y'all should check this store out.
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August 2022 by Uyen L.
I have both Costco and Sam's memberships, and it's great if you have specific brands that you like from each store. I usually don't shop at Sam's much unless I'm buying snacks for my grandma. She loves their regular M&M's and mixed chocolate bags. Costco used to sell them and then it's never in-store anymore. It's nice to walk around and browse at different items that they have, but Costco does have better items and prices. Costco have more Asian products (like mooncakes) and snacks, which are more convenient for my family. I do like Sam's $1.50 hot dog combo, and their $1 pretzel! It just brings me back to my childhood school field trips.
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August 2022 by John W.
scan and go at fuel pump never works and self checkout inside is chaotic and slow. Constantly get fuel not enabled at this store when scanning barcode at pump..
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June 2022 by Ed W.
This store has ONE person working the Service Counter. The check out person rang one item twice requiring me to wait 15 minutes at the Service Counter to correct the problem. Meanwhile, all the frozen items I purchased thawed. When I asked why only one person was working the counter, I was told to talk to the Manager regarding staffing.
