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October 2023 by Carla S.
Great store with awesome merchandise and wonderful prices. I try to get here a couple times a week just to see what new items came in.
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August 2023 by Randy
The gas is great here but it would be nice if people could follow the directions of the arrows! It's not that hard to go in the right direction and follow the arrows on the pavement! You people learned this back in kindergarten! ??
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August 2023 by Boston M.
Sams Club has amazing deals on groceries. As well as an amazing food court. I find it entertaining to shop here and highly recommend Sam's to anyone.
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July 2023 by Cecile K.
If I could give them a "zero stars", I would. Do not bother trying to get a delivery order from the Sam's Club in Garland, TX. I should have learned the first time they failed to bother to deliver my order and just cancelled it with no notification or permission. I guess that is how they deal with unhappy customers ... just cancel them ... too much "woke" philosophy for me!!! I placed an order on July 28, 2023, split into two parts ... part for delivery to my home (2 miles from Sam's) on July 29, 2023 between noon and 2pm, and part for shipping. At 7pm on July 29th, I called Sam's and asked where my order was. They told me "the delivery guy didn't show up ... sorry ... and offered to resched for Sunday, July 30th, between noon and 2pm. Since I had ordered perishables, I had to be home to get the order and put it away. So, here it is, Monday afternoon, July 31st, at 2pm and still no delivery, I spent 15 minutes calling Sam's with no answers and two immediate hang ups without them saying a word. When I finally had someone bother to answer their phone, they told me that it was the fault of their delivery company and I would need to contact them. I advised Sam's that my "contract" was with them and THEY were responsible for the delivery. So they supposedly referred it to the store manager who was supposed to call me with information. I got on their chat bot and was told they had no number for corporate complaints ... I could just send them a letter by snail mail. So I researched and found corporate complaints number, called them, and told them what I had experienced. They looked into it and said I did not need to worry ... my order had been CANCELLED without my knowledge or permission. So here I am ... three days after I placed a simple order, starting all over again for more than half of my original order! The corporate complaint person could not get anyone at the club to answer their phones to find out why it was cancelled. So, IF YOU ARE SMART, DO NOT ORDER DELIVERY FROM SAM'S CLUB!!!! If you are smarter than that, DO NOT BOTHER TO SHOP AT SAM'S ... they no longer care at all about their "members". They USED to be a great company ... now, IMO, they have slipped to WAY BELOW average.
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June 2023 by Josh W.
I was having issues with my glasses fitting , loose and tight Detel , in another Optometrist in the Optical department was able to assist me with not 1 , but 3 pair to get to fit appropriately The both of them were very Nice , Especially Detel she has great people / Customer service skillsI highly recommend Sam's (Detel) for your optical needs!
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June 2023 by Leo Green
Great gas station. Because I am a Walmart plus member I'm able to use it.Keep an eye out for people going in the wrong direction in order to save time to gas up.
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May 2023 by BLR (Shades)
Great place to get gas. Nice trash can to clean your car out if needed. Water to clean windshield isn't always available. Or if there's water no paper towels.Otherwise, it's great for the additional cents off per gallon with your membership.
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April 2023 by Aditya Mishra
Low gas price. Long lines during rush hours. There design to pull up needs work because many car have fuel tank on drivers side. Either they need to make the nozzle and wire longer or do some new design to get gas easily for both side.
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April 2023 by Colten S.
First pretzel was great, 8/10, but the second one had raw dough in the middle. Possibly toxic. ALWAYS CHECK YOUR FOOD HERE!
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April 2023 by Gina Martinez
Love that it's for members only now. Th he lined are much shorter so you just Pull up, pump and go.
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March 2023 by David Crayton (Big50)
They have the best gas prices. The pumps are easy to get to. The problem is people coming off the street and the people in the parking lot has to pull in One Direction only? Why is that there are arrows on the ground pointing One Direction we're all grown adults we are capable of pulling in and backing out and watching Phillip Patriots who are buying gas. I see a lot of cars pulling the wrong way cuz it's convenient for them unfortunately the market on the ground they're in the wrong.
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March 2023 by Terri
Great prices for gas, lines move quickly, love the scan and go app
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February 2023 by R. Austin
This review is long overdue. I used this station constantly for 2+ years. My first visit, I remem being by a kind attendant. I asked him if you had to be a member to partake of the great discount pricing. He replied, "No, but if you're a member, you get an extra 5 cents off per gal." I was ecstatic! The station at that time 7/20 was well-lit, not busy during the times I went, very conven 2 my home and much cheaper in price than all area stations. As a middle-aged woman, I never felt unsafe there.Last year I remem reading that they were thinking of making this station for members only. But about 4-5 mos. went by and I was still able to get gas there. Then, BAM, one night my debit card kept getting declined. I kept staring at the pump, like, what's wrong with you?!?"Fortunately, the gentleman behind me got out and said, "They just changed it to where you have to be a member to get gas here." He was so kind as to put his Sam's card in my pump so I could get the discount and then my debit card went thru fine. I was so grateful!! I had just filled up there two weeks before that visit.I told the attendant there were no signs up informing the public of the change. That night I waited 15 min for a pump!I don't really know the reason for the change,espsince there's a Walmart next door without a fuel station.***** It wud be nice if Sam's came up with a small fee for a no frills senior 62+ fuel only membership. Gas and groceries are really hitting us hard. Unfor many of us live alone and buying in bulk is wasteful for most of us. However, many of us still drive , and a fuel discount sometimes means whether or not we can make it to Dr. appts, see family members, or just get life's essentials.**********So I ask you, Sam's, was it really worth not having to put the nickel difference on the pumps to inform members? Or is it true that the older people become, the less valued they and their money also become?*****
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January 2023 by Paul
Pretty straightforward place. It is solely a fuel station. No convenience store or kiosk to go to. You pay with the Sam's Club app, or card. There is one person on station to help or clean up. There are arrows laid out to help with traffice flow, but some people don't follow. It is likely because they are either going for convenience of their gas tank or they aren't aware that the fuel pumps are made so that it can fuel up on either side of most cars. I have an SUV and the pump can extend over or around the trunk to my gas cap on the left side. Yes you'll need to park correctly to get it to extend, but if it works for your vehicle then you can find a shorter line and get out quicker.I really enjoy using the app and ease of filling up. I believe recently, they switched to only members can fuel up now. They have had the best gas prices for me for at least a couple months.
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January 2023 by Shawn Davlin
Went to fill up car. Station was clean, fillup was quick and had no problems. Agent was present to help with any issues.
