O'Reilly Auto Parts store #560 in Garland, Texas, is known for its helpful and knowledgeable staff who provide excellent customer service. Customers appreciate the friendly team members who go out of their way to assist, whether by helping install parts like headlights or ensuring the right fit for vehicle needs. The staff is regarded as very helpful and dedicated, with some saying the workers are better than other locations. The store offers a variety of services, including battery testing, wiper blade and bulb installation, fluid recycling, check engine light testing, and brake rotor resurfacing. Customers value the quick assistance in finding parts and the ability to speak with parts professionals for help on repairs. The store is particularly praised for its helpful employees during the second shift, although some mention that daytime staff may not be as helpful. Overall, shoppers love the store for its helpful staff and range of services, though they wish prices were a bit cheaper.
