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May 2023 by James Reddish
Great company to work with for getting a mortgage with below credit and good people as well.
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December 2022 by Marsha Perry
NYAL totally dropped the ball with our process! RUN FROM THIS COMPANY! Horrible communication from Kat & Tammie. We’re told one amount for closing cost and interest rate unnecessary additional fees. Right before closing 8/31/2022 NYAL stopped any and all communication with myself and the title company. We tried calling, texting and sending emails to please communicate with us. Didn’t hear anything! Save yourself time & the headache!
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December 2020 by Derrick Esquibel
Kathrine and Her team did a great job on getting my mortgage done. They work a faster than normal pace and I was impressed. Great Place to get financing for your home..
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December 2020 by Christopher Beauchamp
My experience with (not your average lender)was very unprofessional and poor services. I would not recommend themto any new first time buyer or continued buyer. They did not communicate effectively nor have a understanding how the VA works they stated that I only qualify for less then my current home is worth and just went with another lender and qualified for a half a million dollar home so It is clear they do not know what they are doing. Go with a company that is reputable and do your research. Also furthermore I have reached out to multiple lenders each one of them stated they can use ot and bonuses not your company can’t and furthermore I stated to you my house was sold and assumed your company can deal with credit issues which is not all accurate and you guys gave me one number then ur colleagues gave me another number get you stuff straight I understand why you have bad reviews
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December 2019 by Diane
Thank you Carmen for everything you did to help us finally get into our new home! Matt and Katherine were wonderful as well. This has definitely been an emotional journey and we are forever grateful to the Rowlett team! Anyone who maybe at crossroads of whether they can get a mortgage without A+ credit, I suggest giving Rowlett Mortgage a try.
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December 2019 by M Garcia
Great experience!! I was so scared to buy a house. From the first call I made to Katherine to the first appointment she made me feel confident. I send her some homes on a Friday night that I wanted to go see and the next day on Saturday she had us looking at homes and even set up a appointment on Sunday to see another home in which became our dream home. Kathrine guide us through the whole process and never gave up on us. Their was times I wanted to throw the towel and call it quits because I was so impatient. But she always helped and always had the answer for me. I really highly recommend and will continue to refer to family and friends.
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December 2019 by Gerardo Garcia
I highly recommend the MK team. I had previously tried since the beginning of this year to get into a home by summer. It was two mortgage brokers and a so-called credit repair specialist that told me it couldn’t be done for at least a year or so. I took a chance on Rowlett mortgage. I was guided every step of the way and was tremendously helped by Michael and Katherine. I was finally able to get my home in the summer just like I wanted to. They made it possible
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December 2019 by Tony Brador
Kat and Carmen were fantastic! I had an idea of what to expect when I started this process and they exceeded those expectations. Interest rate- lower than expected. Closing cost- lower than expected. Carmen cared a lot about my needs. She was quick to help me when I needed to be educated or if I was just anxious. Kat was quick to inform me when things popped up or contact me with updates. She always had time for me.We're really happy with our new home.I will be using them to sell my old house soon. THANK YOU!
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December 2018 by Arvilla Husband
Awesome Company!! Awesome Team!!! They really work hard for you to get you your dream home. They are with you every step of the way. Keeping you encouraged!! I would recommend this company to anyone that is looking to become a homeowner. They are my TOP CHOICE!!! So if you are looking for your dream home, call ROWLETT MORTGAGE!!!! YOU WON'T GO WRONG!!!!!!
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December 2017 by Jared Gallegos
From start to finish the process was confusing unprofessional and difficult. I did have a great realtor they recommended and without her I would have been in the dark. I was not treated as a customer or with respect. I did finally get everything done and closed after fighting the whole time. Beware
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December 2017 by Tatiana Mendoza
My experience was outstanding. My main communication was with Katherine! Katherine knew exactly what I wanted, great advice!!! Thanks again you're amazing
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December 2017 by jarrod williams
Katherine and Anna helped me and my family with the VA loan process to secure our new home, great work with all that paperwork thanks.
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Very helpful staff who goes above and beyond to get your loan done! Couldn't be happier!
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December 2017 by Koari Moore
Wonderful company, I would refer them to others that need a mortgage with not so perfect credit.
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December 2017 by dakaria preston
Very professional either through email or phone call never was I left in the blind
