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April 2024 by steve kringlen
i have never been to this store, only online.they do have some great offers if you watch the web site.
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April 2024 by LaRue Smith
Used to like this store. As of 4-13-24 I’ll never step foot in there again. Went in for bearings and see what else I wanted. Seen discounted boots so I grabbed two pair to try on same brand just different style: as I was going to try the second pair on low and behold one of y’all’s worker comes over there and made it so obvious that he was watching me for some reason I guess cuz I had a Harley shirt and tattoos gotta be profiling is all I could guess. If I didn’t need them bearings I’d made sure yall had a reason to watch me. Look I’m 49 yrs old make more per hour then probably all your employees and I don’t steal ain’t got any use for a thief. So stop profiling people let people shop. So do to your employees ignorance you lost out on about 250.00 sale .
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March 2024 by John Holsclaw
The staff was helpful and friendly. It was a pleasure shopping there
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November 2023 by John Wiyrick
I love this store for the Milwaukee selections. Quick friendly service and I was on my way.
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October 2023 by Barbara Le
They have a wide range of items that the big box hardware does nor. Things are easier to find because they actually have attendants that help you and are readily available.
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September 2023 by Sassy n Savvy Chic
Marcos is an absolute rock star! He made our purchase smooth from start to finish. He knows his inventory, gives amazing customer service, and is just a great representative for Northern!
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July 2023 by Sebastian R.
Was looking for some tools for my new job and a man named Ken was very helpful and made sure i knew what i was getting. Awesome dude and humorous as well, definitely a good store with good prices.
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June 2023 by Sara McFadin
Went to buy an evaporative cooler and wanted to hear how loud when on high. Without hesitation Gary wheeled the model fan down several aisles and plugged it in so we could hear it. Now that's service !We bought the fan it works great . Duane at the cash register was very helpful in informing us of all the warranty information. Great store.
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June 2023 by Andrew Coleman
Went in to find a tire that fit my lawnmower, and Ken helped me. I can’t bring to tell you how above and beyond he went for me. He called the lawnmower company for me to find the right size. It really was a 10/10 experience for me. They need to promote Ken immediately! I would tell anyone to buy tools from Ken!
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June 2023 by Gina Biddle
I went to this store which his very close to my home. I previously called and was told I just ordered was in stock. I arrived (6/3/23) and the item was not on the floor a salesman looked in the back the item was not there I gave the gentleman my cell number and said when he found it I could come back. I received no return call. I returned to the Garland store Sat June 10, 23 to look for the item it was not there. I had to resort to ordering to insure I received the item I wanted.
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June 2023 by Daniel Halter
Northern Tool and Equipment is a store that caters to a wide range of tool enthusiasts, offering a mix of upper-end and affordable import tools. This variety is both a strength and a weakness. On the positive side, the presence of high-quality tools provides options for professionals seeking reliable and durable equipment. However, the inclusion of cheaper imports might compromise the overall quality of the selection.One potential downside is the store's inventory management. With an estimated 30% understock, there is a chance you may not find exactly what you're looking for. This could be frustrating, particularly for those with specific needs or time constraints.Despite these shortcomings, Northern Tool and Equipment remains a viable option for those in need of tools. The mix of upper-end tools and affordable options can suit a range of budgets, and the store's knowledgeable staff can assist customers in finding alternatives if their desired item is unavailable.
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June 2023 by thumpernthor
Bought a milwaukee m18 weedeater a month ago. They were running a special that included a free battery with purchase. They still don't have any to complete my purchase. Corporate could not help either. I will not make any further purchases at Northern Tool. They are not reliable.
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May 2023 by Esmeralda Hephzibah
Found what we were looking for & a little bit more! Great customer service! Very knowledgeable & kind staff.
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April 2023 by Richard P.
04-15-2023 3pm. We came in for Sthil lawn equipment. The floor attendant was helpful in our selection. The only problem was the display model's manual was lost and needed to be reprinted. We spent over $500 on the equipment and the attendant told the four cashers to print the manual. It wasn't busy and after 20mins of us standing there they started to look for the manual online. 25mins later the told us they were downloading it. 35min later the attendant had to come up and print it off. We were in line to return the equipment. This was out first and last time at northern equipment store. The McDonalds mentality of we have your money and now to wait till we are ready is a horrible business model.
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March 2023 by Markus Dickey
Great products, Klutch sockets lifetime warranty, at a fair price. I got for $30 what I was fixing to spend $60 at Lowe's