NAPA Auto Parts in Garland is committed to providing customers with quality auto parts quickly and easily. They offer options like curbside pickup, in-store shopping, and delivery to serve the community. With over 6,000 stores and 16,000 AutoCare centers, they aim to support customers with cars, trucks, farm, or marine vehicles. Customers appreciate the helpful and knowledgeable staff, with employees like Daniel and Jose making first-time visits positive experiences. The store also offers discounts, such as on Rain-X windshield wipers and cabin filters, especially during special sales days like the second Saturday of the month. However, there have been some concerns raised about trustworthiness. One customer reported being sold a used car battery as new, leading to complaints and a call for disciplinary action, though they praised the store manager for resolving the issue and providing excellent customer service. Overall, NAPA is seen as a reliable and underrated auto parts store, with many customers satisfied with the service and products. The store’s motto, “Our Motor Never Quits,” reflects their dedication to serving the community with quality and care.
October 2024. I have had a much better experience this year. Ben has been very helpful. I’m glad I gave them another chance. October 2023 Unhelpful. Go to the walnut hill or Greenville location.
January 2024
Awesome treatment, parts were waiting for me and had installed in under 5 minutes
November 2023
Best autoparts store 100 percent completely underrated cutting off the others for sure I wonder if they have black Friday sales going on looking forward to it
