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July 2023 by Welimurad Saidnazar
yvette was so helpful She helped us thorugh the whole process of getting a new phone i am so happy that she and people like her work at mettro by tmobile because they make the world a better place.
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July 2023 by Elmer Seymour
They helped alot
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March 2023 by Joshiica Hayes
Ibet was very helpful & patient!! She made sure I got my situation figured out & with a great attitude too. Thanks.
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February 2023 by J.Russell Hickman
I give this location 5 stars because of the superior customer service I have always received there and the full stock of quality devices and accessories. Now, I hope they can help me today. I wanted to get the free samsung tablet offer and another location Saud they couldn't do it and that it was over. Well I just pulled it up on the metro site and it is still listed I took a screenshot. I hope they shoot me a text and I can go up for the free samsung tablet offer. Thanks
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February 2023 by Román Hernandez
Today I went to that place to pay my bill and the young man who served me (he wore glasses) was not friendly, we as customers are not to blame for being awake or hungover, if he was in a hurry he would have stayed at home. Too bad the owner wasn't there to report it. Tip: Don't go to that place, they don't give good service.
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October 2022 by Sabin Mckinnie
They did a lot of work to get me the discount for being on SSI. However, not happy with the phone.
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October 2021 by Sondra Holder
Horrible customer service stay away from this store
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June 2020 by Sara Maldonado
The manager was very rude, if I wasn’t as patient as I am I would go to the store & go off!
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September 2019 by Cin
Vicky the cashier had such an unpleasant attitude! Eye rolling and not paying attention to the customers. Recommend you go to another location. The owner tried to fix the situation but the employees does not care at all.
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May 2019 by Peter Griffin
OMG. The ladys at this store are cursing inside and never be quiet about their personal lives
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March 2019 by Eduardo Ibarra 87 Cuellar
Exelent customer service
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March 2018 by Debi Cross
Colby the only guy in the store ... high
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May 2017 by Eva Hernandez
😊✋💖💋
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December 2016 by Candace Young
I have had the WORST experience of my life in this particular store. On friday 12-2-2016 I was told by an associate at the store that I qualified for a free phone but for me to wait til monday because more phones would be available to choose from only to go in on monday and told that I misunderstood what was told to me. I was talked to VERY RUDELY and the manager Juana OVERTALKED me and didnt even try to resolve the issue. I was told that she would pull the video and see/hear what was told to me and had she did that she'd know that her worker told me the wrong info resulting in me missing out on 2 deals. What happened to rectifying a situation or the customer is always right the customer service there is HORRIBLE I'm going to keep trying to talk to the supervisor and file a complaint with BBB 2 thumbs down!!!
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June 2016 by Robinha Cardenas
I wonder if there will ever be a day when I get attended properly instead of waiting for the girls to finish their makeup.
