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February 2024 by Craig Klement
Best customer service! I hope to not have to use them again but I know where I’ll go if I need to. Have already recommended to other people as well.
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February 2024 by Sandy Anderson
I went to this body shop to get a second estimate because I believed the first one I got was unfair. I explained that I had run over a curb, ripping off the running board on my passenger side. This in turn, was keeping my passenger door from opening. The damage was invisible, but I couldn’t open the door. I didn’t want to turn into my insurance because I have $1000 deductible. This very nice gentleman looked at it and offered to pull the front passenger wheel panel out with crowbar, but it may scratch the paint. I didn’t care, I just wanted my door open. Then he decided a better thing might be to remove some screws and push the panel forward thus opening the door. In less than 5 minutes I was on the road and he fixed it for free. It’s so nice to know that there are still very kind people in this world. I am a senior on Social Security and this was most meaningful to me. I also noticed there were several Garland police cars in the parking lot waiting to be repaired there. That’s a very good sign. I highly recommend this body shop, and if I ever need serious body work, this is where I will go. Thank you!Sandy Anderson
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February 2024 by Lori Malone
We have used Payne Collision on 3 occasions over the past 5 years. All work has been awesome. Great communication and worked well with our insurance. Highly recommend!
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January 2024 by Crystal Castleberry Lambert
Amazing service! Markus called me to keep me updated. The team turned around the job in 10 days. I was not expecting it to be the that quick! Couldn't be more pleased. Highly recommend!!
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December 2023 by Deb Hamilton
I would not take my car anyplace else but here to have it fixed. They are an awesome group and do an excellent job.
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October 2023 by Steve Bryant
Had the hood of my 2005 Chevrolet truck redone due to paint fading out. Looks brand new. 100% satisfied and would and will recommend Mark Payne's Collision to anyone.Services: Painting
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September 2023 by Zev Bailey
Markus Payne went above and behind with PDR damage on my wife’s car. He was beyond professional and was completely honest with the extent of damage. We dropped my wife’s car off the night before and was ready the following day for pick up. It was a very quick turn around. Thank you for getting my wife’s car back to looking brand new. I highly recommend these guys to anyone and everyone. They are truly the best around. Thank you!Service: Body & Trim
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September 2023 by Quinn Craye
Marcus is just fabulous! He I'd incredibly sweet and informative. I will definitely be bringing my car back for any repairs I may need!
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August 2023 by Corina Terrell
I recently had my car fixed through Mark Payne Collision and couldn’t be happier with the results. Markus took the time to explain and communicate the process and kept in contact with me every step of the way. He managed communications with my insurance providing me with peace at mind that everything was being managed. My car was finished quicker than expected and it looks brand new! Top notch service. Highly recommend.Services: Painting
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July 2023 by daniel Lutz
Markus did a great job repairing my wife’s Jeep! He does a great job with the insurance companies and making sure they pay for anything that needs to be fixed!
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July 2023 by Tanya Martinez
Mark Payne Collision provided stellar service. From first contact to last, they were helpful and took time to explain the process. They knew I did not have rental coverage so they did what they could to get my car done fast. Highly recommend Mark Payne for any Collision repair work!
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July 2023 by RaqUel Ricketts
I recently had the pleasure of visiting Mark Payne for hail repair on my car, and I must say, their service and quality of work exceeded all my expectations. From the moment I walked through the door, I was greeted by friendly and knowledgeable staff who made me feel welcomed and valued as a customer. My vehicle looked as good as new, and I couldn't be happier with the outcome. The bodywork was seamless, leaving no trace of the previous damage. A big thank you to Marcus and the entire team for their outstanding service and for going above and beyond to ensure my complete satisfaction.
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April 2023 by Brandon Ha
Top notch service by these guys. Scheduled appt and brought my car in the shop for body repair few weeks ago. Enterprise Rent-A-Car didn’t show up, so they gave me a ride there to pick up a rental car. The repair completed ahead of schedule. They take care of their customers and I can tell they take pride in it. I’m 110% satisfied! Highly recommended.
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February 2023 by Paul Sheckells
Absolutely the best guys and work is great. Recommend 1000% if you want it done right and dont want to be lied to
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February 2023 by Elizabeth Baratta
Kind, competent, professional, honest, helpful, attentive, and so much more. The best experience working with a business in the 8 years I've lived in Garland. There are truly NOT enough words to describe nor gush about this shop.
