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November 2023 by W F
After coming here to get a state inspection, I soon realized that this place appears to be NOTORIOUS for up-selling unnecessary products and services to customers. While waiting for my car, the workers literally told three customers ahead of me that their wiper blades needed to be replaced and the blades were fortunately on sale that day. They all declined. Needless to say, my inspection failed due to, you guessed it, the need for new wiper blades, albeit I knew without a doubt that my wiper blades were totally fine. Since they already had my car hostage in terms of requiring the $25 fee for the inspection, I told them to go ahead and replace them. The cost of the blades was about the same price of the inspection, so I would've incurred that cost anyway if I went elsewhere. I think that this practice is questionable at best. The place deserves 1 star, but I gave two stars only because the staff was otherwise friendly and checked the air in my tires and the fluids for free.
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November 2023 by Richard Holthus
Kwik Kar onBuckingham in Garland is probably the best KK I’ve been to in my long auto history. Their attention to details and their excellent ability to honestly reflect on the issues and let you know when something is not necessarily needed at the present time but perhaps will be needed in the future is truly commendable. William, the manager, Jeff, the assistant manager and all the mechanics are very knowledgeable.I would recommend this shop for many routine as well as for more complicated vehicle problems.Good Folks doing a Great Job!!Rick HRowlett, Tx
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October 2023 by Parker Sams
Came here because of a mail promo that gave me $25 off an oil change. I was in and out within 10 minutes and the service was excellent - filled tires, topped-off washer fluid, and a wiped windshield. I was made aware that my window wipers could use replacing, but after I said "no" I wasn't pushed any further, which I appreciated. Same for my air filter - the manager, William, actually said that my air filter didn't need any changing, which is a first for a shop like this in my experience. Next time I need an oil change, I'll come back here.Service: Oil change
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September 2023 by yasmin ramirez
This is not the place to get your oil changed. I was only there to get an oil change but I was there for 2 hours. The guy helping me said he couldn’t put the splash shield back on after the oil change and advised me to go to the dealership to get it put on even though they took it off. They informed me they didn’t have the right tools which sounds ridiculous because why would you touch my car in the first place if you don’t have the right tools for it. He offered to try again which he did then reassured me (twice) it was placed on. Then I get home and it’s completely loose. How is this good costumer service? Instead of lying to me and saying it was back on he should’ve been honest and said it wasn’t put on correctly. Now I have to figure out how to screw it back on.
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September 2023 by Joe Guancial
These guys do a great job. They care about quality. The garage is super clean and organized. The waiting room is comfy, and even have a nice outdoor patio to enjoy a cup of coffee if you have to wait. Brenden was the mechanic that worked on my car. Thanks for getting it done! ?
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August 2023 by Aaron Scholz
This Kwik Kar location has been fast, knowledgeable, friendly, and has most of all been consistent in all of the above. I've taken multiple vehicles here for state inspections, and for oil changes. Happy to do business with them and will do so in the future as well.
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July 2023 by Don Nguyen
A very good place for a oil change, they will answer all the questions you have, and they are very professional about it. The task is done professionally. If there's a place you need a oil change, it would be here.Service: Oil change
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July 2023 by Josh d
I have been bringing my vehicles here since 2001. This was my go to place, referral place to friends when they needed work done. Ever since the previous owners sold, service and knowledgeable technicians has continued to decline. Because of these issues I will no longer be using this establishment and will request that friends and family don’t as well.
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July 2023 by JD
Nick and his team are amazing! Came in for an oil change and they had me in and out super fast. Even brought to my attention things that needed to replaced on my car. Will definitely be coming back here from now on.Services: Air & cabin filter replacement
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July 2023 by Larry Johnson
Oil change was very fast and they even checked my air filters free of charge for me. I didn't even know my vehicle had a cabin air filter and I've been driving this car for a long time. Very nice and friendly staff always keeping me informed!Services: Air & cabin filter replacement
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July 2023 by Paresh Kapadia
They were able to use my coupons without any problem. They were very quick with their oil change, and they checked all the fluids in my car. Great service and will definitely be returning.
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July 2023 by Na VA
Kwik Kar please Be Advised My Review is based on True Visit ,I was Greated and asked what I needed employees are very Nice and professional as far as knowledge they are knowledgeable I asked for my braked to be done price was good enough for me to do it right away Colton and Ivan both Very Friendly and Nice took care of me I will be Returning thanks .
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July 2023 by SAI VALANTINO
Kwik Kar please Be Advised My Review is based on True Visit ,I was Greated and asked what I needed employees are very Nice and professional as far as knowledge they are knowledgeable I asked for my braked to be done price was good enough for me to do it right away Colton and Ivan both Very Friendly and Nice took care of me I will be Returning thanks .
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July 2023 by Jimmy Lopez
I got some coupons in the mail from this place so I decided to try it out for the first time to get and oil change in my GMC the service was great I recommend this place they check everything on your vehicle for also to make sure everything else is good to go I will be back when I need another oil change definitely
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May 2023 by Jannette Ontiveros
They did my oil change didn’t clip my thing back on it’s been flapping and scraping and they clipped it back and claim they never touched that part but it’s only place I’ve taken my car to, never again worse service ever and they don’t even take responsibility for their actions! If I could give no stars I would! Do not take your car here, going thru reviews this isn’t the first time they do this. But they “didn’t do it”
