“Joshua was the most knowledgeable T-Mobile employee that I have ever met or had service my account. He was extremely courteous and made the visit from my wife and I a pleasurable experience way to go Joshua.”
“Alexander was so amazing. He assisted and helped me port over to your company. I appreciated his help. And I must acknowledge that HE KNOWS HIS JOB WELL.. amazing job Alex”
“Aron was a hell of a lot with me, that's what many couldn't, he connected my cell phone, thank you very much, Aron, in a matter of minutes, you're intelligent, carnal, keep it up.”
“I wanted to share my experience at this location. My Samsung galaxy 23 was having major issues, so I called 611, got a replacement phone delivered to another store, however the young man there was not in mood to do his job. So I left and came to this location. Immediately greeted with a Good morning someone will be right with with. I believe her name was Moe. After a short wait, Jose approached me and asked what brings me in today. I explained my problem and he said let me see what he could do. I had paid for my warranty at the other location and he was not sure if he could return the old device. He went to the back room, to probably call the other location, came back out after a while, with the receipt and said no worries, let's get your phone working. I was so thankful for his kindness and patience. Jose took the time to explain what he was doing and why. He had two other customers but made sure that I understood how long it would take and why.
Thank you guys for being good at your jobs.”
“After going to a few different locations, I walked into this location where Sam welcomed me and helped me with changing over to 5G, where other locations couldn't.”
“Went to this store earlier this week and was really impressed with Erica!
She was so knowledgeable and went above and beyond to help me with my phone issues”
“The Customer Service was quick, friendly, knowledgeable and extremely accomidating. She helped my grandson get a free tablet with free internet for a year on the Black Friday special. Plus got information on switching over our current phones over to them in January. Definately would recommend this Boost Mobile location to all.”
“Anita was amazing! She was professional and very patient with us even when we had to reset our Gmail password which took 20 minutes. She broke down everything for us to help us save money. 20/10 experience for sure!”
“When I walked into this store . Rafael the manager greeted us . I told him what I needed. He showed great customer service and quickly handled business . Rafael and Jojo took care of our needs and provided a great consumer experience. We left with 2 iPads and a iPhone . Long time t - mobile customer and I can always appreciate the consistent great consumer experience . Also all 3 of our devices where setup by them and we took home our devices out the door ready to go with no issues . Thank you again Rafael and Jojo .”
“I recommend spectrum, I was having minor issues setting my phone up with a new number and Angel was such a big help he is awesome! If you need anything ask for him! All the staff were very nice. Keep up the good work Angel! And thank you again ?”
“I came in today to upgrade my phone after almost 3-4 years. It’s always been a hassle and never felt worth the time or money. Today, thanks to JoJo’s wonderful help, I was able to do that today. She not only helped me, but helped also find better deals and plans for my family and partner on another service. I had talked to other t-mobile’s previously and these options were never presented to us. The entire process was so painless and right before I knew it, i’m looking at a brand new phone with everything on it from my old one. Jojo was not only extremely sweet and helpful, but did such an amazing job making sure my mother who is on our family plan, was 100% aware of everything that would be changed on her plan with my addition to the phone. Highly recommend asking for JoJo!”
“If I could give more than 5 I would give them, excellent work by Jesus. Very friendly and attentive. He saw my problem and fixed it, because I wanted so much to buy a second line because of the good promotion he offered me and very economical compared to other stores. I recommend this store and more than anything with Jesus, if not with him, I won't come.”