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February 2024 by Sophia Ayala
Always fun to go there. The staff are always friendly and knowledgeable.
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February 2024 by Hamlett Family
MAN....ITS BEEN A LONG TIME COMING...I just have to review this Hot Topic in Firewheel. I appreciate all the kind staff and how they go out of their way to greet everyone when they walk in! Whether I'm looking for the latest Loungefly, Funko Pop or a sweet T-Shirt, They are always so helpful! If you are going to shop at a HT in the DFW/Garland area look no further this Hot Topic Rocks your socks off!!!
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January 2024 by Brenda Lee
MJ helped me with an order that I kept forgetting to pick up and was canceled. They provided me quality service and I’m very grateful to have gone in that day, GIVE THEM A RAISE ? thanks again MJ!
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January 2024 by ClnSNL CDSMX
They close 8 minutes early. Would of made a $120 sale in 5 minutes too bad employees are lazy and wanna go home early
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January 2024 by Lexee Hobbs
I was interested in being apart of their company. However, I called inquiring about a job and one of the employees who picked up, i’m guessing they forgot to mute it, she said “should i lie and say i’m the hiring manager” which i felt was unprofessional and unnecessary. I wish she said her name because i would have stated what her name was. If you’re interested in future employment here, make sure you are talking to the right person and not just someone pretending to be someone else!
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January 2024 by Jordan Kropf
Have always loved this store and personally have never been let down at this location. Other stores I checked had maybe just a few items left from the holidays, but Adrian and Hannah were able to help me find just what I was looking for and save Christmas!
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December 2023 by Michael Harman
Another successful visit!
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December 2023 by teirtsa jackson
Awesome store! Love the location!
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November 2023 by Robert Jones
Really great service literally went above and beyond to make sure I got what I was looking for.
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November 2023 by Lyska White
Very helpful in helping me pick out a gift for my niece.
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November 2023 by S S
I love this store! You know what I love most? The employees that work there. MJ and Amia are the nicest humans ever! They are helpful and very friendly.
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September 2023 by Cassandra Trevino
I've been shopping at HT for over 20 years, and it's changed a ton, but I still always manage to find something that I love. As a horror fan, this time of year is ideal for all the creepy merch. MJ is amazing. So friendly and inviting. Keep it up!
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September 2023 by Billie Cheek
Shopped there, in store, many times before. Always loved shopping there. This time I was there to pick up an online order. Was quick and easy. The girl at the register was sweet.
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August 2023 by Ada VanSingel
Customer service is really good here but this location is out of stock of a lot of items. I usually go to more obscure locations
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August 2023 by Savannah goodwin
angie and adrian were super nice and super cool, they told us all about the app and discounts and made sure everything was fine. honestly 10/5 stars best people i have ever met (should get a raise)