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June 2023 by Melissa Morales
By far the worst place infested with bugs .staff are lazy always on there personal phones they don't help you with nothing the don't provide counseling or advocacy. When housemates steal staff don't care. They throw ur stuff out and don't make sure if ur in a safe place or not. They don't help with housing or any programs if I can give no stars I would. ! STAFF DO NOT CARE WAIST OF DONATED MONEY AND WOMEN AND CHILDREN WHO ARE TRULY NEED OF HELP DO NOT COME HERE ! DO NOT SPONSOR OR DONATE MONEY HERE! REACH OUT TO OTHER PLACES. I PRAY THE LORD SHUT THIS PLACE DOWN ! OR THE CITY AT LEAST SOMEBODY WHO CARE INVESTOGATE HIS PLACE THESE REVIEWS ARE REAL AND TRUE .
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May 2023 by Brooke A
Umbrella Corp. Don't bother. Will steal personal identity info.
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April 2023 by Lindsay Swan
I worked here for a year and they should be shut down. The shelters are a travesty. If anyone needs Miss Lindsay from the Garland shelter to coo-borate abuse that happened to you while you were here, contact me. I love all you former clients!
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October 2022 by Dess Paige
Do not go to the Garland shelter and I mean it! Please! They kicked myself and my 5 year old daughter out after almost getting my housing... They kicked us out because my grandmother's friend is an Uber. I gave the address to a church nearby for us to walk to and get picked up by our Uber. My Uber went to that address and the church next door asked why she was parked there. After they asked she explained she was there to pick me up and the church office asked my Uber "is she in a shelter?" And disclosed the location of the shelter.. they hassled me about "Why did I give the address out?" I swore on my grandfather's grave that I didn't give the address... They called the police on me after telling me they were kicking myself and my 5 year old daughter out and I got really upset (rightfully so because I did nothing wrong) they should have been upset with the church who disclosed the location. The cops were very understanding and told me they have heard ALOT about this place. Other then that , the only good people working at this location is Mrs. Nikki, Mrs. Lindsey and Maribelle. The manager Monica is completely unprofessional and disrespectful. I have watched them KICK people out before they get their housing so they can make more money bringing more people in. I am actually sad about them exiting me as myself and my daughter loved the residents and some of the workers. They don't follow the own rules in their book.. there is a man there in woman's clothes (which is not allowed) . I am broken and hurt. Please don't waste your time here.
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October 2022 by Sabrina Jefferson
Very helpful! Turned my entire life around
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September 2022 by Jordyn Hobson
I don’t know where I would of been without this place , they have helped me become a better person , they are lgbtq friendly! I love the caseworker Ms. Nicki she is a angel sent from heaven. staff here really cares about your safety and we’ll being all I can say is as long as your doing your part they gone do they part , it’s that simple!
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September 2021 by N. Tony
Brooke changed my life
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August 2021 by Teresa Tinoco
I have a friend that is currently at one of the houses. They have been the least helpful and making her life a living HELL living there. She is currently sick and has been chewed out by staff after several attempts to call to schedule (no one answers and gets transferred to the plano location and also no answer) to go get her own food from the fridge and despite her pleads to feed her child! Staff is going unsupervised yelling at members at the house. What in the hell is going on?? I need answers soon before I report this whole organization to attorneys and News outlets.
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July 2021 by Pam Davidson
the best view in the place
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January 2021 by Daphine Monroe
Great Staff,Great people. So very helpful to families that need help. May God bless all of them and the work they do.
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July 2020 by Sophia Servantes
No one answered the door by appointment only I've called a number of times but I keep getting the run around according to their answering service agent I'm to call back every day to see if they have availability.
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March 2020 by Melisa Kennedy
Lot's of resources for women that have been victims of domestic violence.
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August 2019 by Gina Nicholson
Wonderful care staff.
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February 2019 by Erszebeth Bathory
Counseling place. Very nice staff. They are always willing to help and have the best attitude. They also have very nice "details " for the people that takes counseling with them.
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January 2019 by Victoria DeMaria
Phylis use to be my counselor but got promoted and now can't be my counsel me. But she's awesome. Very helpful with my mental health and very caring and sympathetic. Miss her.
