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August 2021 by Lexi Peak
I had my things moved from AR to Denton. 2 pieces of furniture were broken, and the owner said they would take care of fixing them. Never happen.
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January 2021 by Ellyn Hundley
They moved our entire house then went broke I guess and sold to another company which moved all of our things to another facility. No notice or anything. They are out of business and it’s taken me months to find our things and we still do not have our stuff. So scary that our lives are stored somewhere and we can’t even get them. Bad business.
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December 2020 by Eduard Xxx
Very bad and slow
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March 2020 by AZ ADAM
had overnight parking, and unloaded me on time Good job
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February 2020 by Taylor Lutman
Moving truck drivers nearly killed me by failing to look over before changing lanes. My hubcaps were damaged due to scraping against a barricade to avoid an accident. Driver and other employee flipped me off as they passed. Called company and hardly received an apology. Hope these employees were fired. Would not recommend this company as it is obvious that their employees are reckless.
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January 2020 by Maureen Adams
We used Garrett’s Moving and Storage for our remodel and they damaged our 75 inch TV to the point of replacement. We were told if we paid $100 for them to pack our TV it would not get damaged. The TV was damaged to the point of replacement and they refused to replace it. We were never told insurance on our contents was necessary. Since our remodel contractor highly recommended Garrett’s we assumed they were reputable company our contents would be safe. We have asked numer
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November 2019 by Amber Ford
If I could give this company zero stars, I would. A few weeks ago, I was hit by a Garrett's Moving and Storage truck. We were traveling south on a two-lane highway, and the truck was in the inside lane while I was beside him in the outside lane. The driver decided to switch lanes and moved over on me. I hit my brakes, but since it was a two-lane highway, I had nowhere to go, and he hit me. The driver pulled over, as well as witnesses. He got on the phone with his supervisor at Garrett's while a couple of other people called 911. When I asked the driver for his license and insurance, he said that he wasn't sure where the company kept their insurance on the trucks, wasn't sure if they even had any, and that his boss, Brandon, had instructed him NOT to show me his driver's license. Then he showed the witness and I texts where Brandon was telling him to "leave the scene before the cops showed up." While we were waiting for the police, the driver received several phone calls from Brandon, who kept telling him to hurry and leave before the police arrived at the scene. I couldn't believe that this kid's supervisor was trying to get his employee to commit a crime. Fortunately, the driver ignored him and stayed until the police got there. It turns out that Brandon was trying to force him to leave because Garrett's Moving and Storage DOES NOT HAVE INSURANCE ON THEIR TRUCKS, which is illegal. The kid ended up sitting on the side of the road while the police towed the moving truck, and I ended up in the E.R. My car was completely destroyed. The next week, my attorney sent a letter to Garrett's, asking them to either produce insurance, or have someone contact us regarding payment for damages and medical bills. They had a week to respond. They ignored the letter. So my attorney had to file a lawsuit. As of today, we have continuously tried to serve the owner of Garrett's with papers, and he is dodging them because he knows that he is going to be served. I am a single mother. All I want from this company is for them to take responsibility for their illegal actions, and they refuse to do it. I hope that everyone reading this will keep my story in mind before they hire this company. Do yourself a favor and find a moving company that insures their trucks.
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November 2019 by Chris Willis
Efficient and dependable.
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October 2019 by Amber Ford
If I could give this company zero stars, I would. A few weeks ago, I was hit by a Garrett's Moving and Storage truck. We were traveling south on a two-lane highway, and the truck was in the inside lane while I was beside him in the outside lane. The driver decided to switch lanes and moved over on me. I hit my brakes, but since it was a two-lane highway, I had nowhere to go, and he hit me. The driver pulled over, as well as witnesses. He got on the phone with his superv
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October 2019 by Dr. Dong Lim
I had an issue with a mattress delivery so Garrett personally delivered it first thing in the morning the next day. Much appreciated!
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October 2019 by Just Pop
This company was supposed to deliver a sofa to my neighbor and knocked our brick mail box down in the process. They sent a mason out today and he rebuilt it from the ground up for us!
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August 2019 by Laura Higginbotham
We received a mattress delivery and both guys were very professional and courteous. They called 45 min before delivery which put them arriving at the start of the 2 hr window we were given. They unpackaged our mattresses using gloves, placed them on the beds and removed all trash. Very happy with their customer service.
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July 2019 by Jenlanell Thomas
Some werid stuff goes on over there. I don't trust this moving company. They dont treat their employees rights. I wouldn't give this establishment my money or time.
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April 2019 by clyde mccarthy
Awesome the best!! Garrett's is so professional they know what they are doing
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April 2019 by Freddie Lynn
The 'free move' is nothing but a gimmick which is I guess to snooker a senior citizen.
